Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paula Young

Waynesboro,PA

Summary

Proven track record in enhancing customer service and teamwork at Advanced Auto Parts, showcasing a blend of strong problem-solving abilities and a friendly, positive attitude. Excelled in streamlining processes for efficiency, significantly improving client satisfaction. Expert in utilizing APEX and OKTA systems, with a commitment to collaborative success and customer-focused solutions.

Overview

17
17
years of professional experience

Work History

Mit

Advanced Auto Parts
06.2019 - Current

Help customers answer phone calls, look up parts on APEX, write the schedule, look over the reports on OKTA, set POGs, recieve parts in from other stores, put away parts from truck, set new ad set, sales price changes, counting register at night, pull items with the rf gun from backstock, put items away with the rf gun, answer commercial calls, relieve payments from commercial accounts

Van Driver

Greencastle Antrim School
03.2008 - 06.2018

Help customers answer phone calls, look up parts on APEX, write the schedule, look over the reports on OKTA, set POGs, recieve parts in from other stores, put away parts from truck, set new ad set, sales price changes, counting register at night, pull items with the rf gun from backstock, put items away with the rf gun, answer commercial calls, relieve payments from commercial accounts

Lunch Lady

Greencastle Antrim School
03.2008 - 06.2018

Collect money from students add money to students accounts ring students out at lunch time

Education

Diploma - General Studies

Chambersburg Area Senior High School
Chambersburg, PA
06.1994

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving

Timeline

Mit

Advanced Auto Parts
06.2019 - Current

Van Driver

Greencastle Antrim School
03.2008 - 06.2018

Lunch Lady

Greencastle Antrim School
03.2008 - 06.2018

Diploma - General Studies

Chambersburg Area Senior High School
Paula Young