Tyree (Equiano) Jackson

Minor: Communication Studies

• Decreased customer support resolution time by 11% by implementing new sorting solution using customer input data
• Developed project plans and managed project scope using Agile methodologies to guide technical projects from conceptualization to implementation and maintenance.

• Automated collection and sorting of consumer information into Azure database system saving data analysts 67% of their time inputting data manually

• Integrated testing framework used by ~100 Buck developers using Buck command API and fixtures that allowed users lo test by triggering Buck commands improving stability of Buck testing affecting ~I0,000 developers at Facebook.

• Proved functionality of validation system for Google Support help center by designing and collecting metrics for accessibility ratings from over ~7,000 validation tests per day increasing Google Lighthouse score by 3 points
• Implemented activity tracker that consolidated information that's currently spread across multiple services and used by ~2000 Chromium engineers saving roughly 13 minutes of their day