Erandy Castro
Bradenton,FL
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervising Manager
La Placita Mexicana
Arcadia, FL
05.2022 - Current
- Monitored team performance, identified areas for improvement, and provided constructive feedback to staff members.
- Facilitated effective communication between staff members and other departments within the store.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Created and managed filing systems for easy access to records and documents.
- Organized office space, including ordering supplies, setting up equipment, and ensuring cleanliness of work area.
- Scheduled appointments and maintained calendars for multiple staff members.
- Provided administrative support to internal departments when needed.
Education
High School Diploma -
Desoto County High School
Arcadia, FL05-2017
BBA - Accounting And Business Management
Saint Leo University
Saint Leo, FLSkills
- Resource Allocation
- Strategic Planning
- Operations Management
- Teamwork and Collaboration
- Multitasking Abilities
- Paperwork processing skills
- Warm calling skills
- Priority management skills
- Customer Relations
- Responsible and Adaptable
- Interpersonal Communication
- Positive and Friendly Attitude
Certification
- Licensed esthetician
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Supervising Manager
La Placita Mexicana
05.2022 - Current
- Licensed esthetician
High School Diploma -
Desoto County High School
BBA - Accounting And Business Management
Saint Leo University