Erasmo Jimenez
San Antonio,TX
Summary
Dynamic and compassionate professional with extensive experience at Open Hearts LLC, excelling in personalized care and emotional support. Proven ability to enhance resident well-being through effective problem-solving and meticulous documentation. Recognized for fostering harmonious environments and delivering exceptional customer service, ensuring satisfaction and comfort for all.
Overview
17
17
years of professional experience
Work History
Assisted Living Caregiver
Open Hearts Llc
San Antonio, TX
05.2025 - Current
- Assisted residents with daily living activities, ensuring comfort and safety.
- Monitored and documented patient health status and medication administration.
- Collaborated with healthcare professionals to develop personalized care plans.
- Provided emotional support and companionship to enhance resident well-being.
- Engaged residents in social activities to promote community involvement and mental stimulation.
- Resolved conflicts among residents, fostering a harmonious living environment.
Head of Electronics
Target
San Antonio, TX
11.2021 - 12.2025
- Managed inventory levels and ensured timely restocking of electronic products.
- Trained team members on product features and customer service best practices.
- Oversaw daily operations, improving workflow efficiency within electronics department.
- Developed promotional displays to enhance product visibility and customer engagement.
- Analyzed sales data to identify trends and inform purchasing decisions for electronics stock.
- Led initiatives to improve customer satisfaction scores within electronics department.
Supervisor
Sea World San Antonio
San Antonio, TX
03.2009 - 12.2014
- Assisted residents with daily living activities, ensuring comfort and safety.
- Monitored and documented patient health status and medication administration.
- Collaborated with healthcare professionals to develop personalized care plans.
- Provided emotional support and companionship to enhance resident well-being.
- Engaged residents in social activities to promote community involvement and mental stimulation.
- Resolved conflicts among residents, fostering a harmonious living environment.
Salesman
Cutco Cutlery
San Antonio, TX
08.2019 - 04.2021
- Conducted product demonstrations to showcase features and benefits of cutlery.
- Developed strong customer relationships, enhancing brand loyalty and repeat sales.
- Maintained up-to-date knowledge of product offerings and market trends.
- Executed effective follow-up strategies to ensure customer satisfaction post-sale.
- Collaborated with team members to strategize sales approaches and improve techniques.
Cashier
McDonalds
San Antonio, TX
07.2015 - 02.2018
- Processed customer transactions efficiently using POS systems.
- Assisted customers with menu selections and promotions.
- Maintained cleanliness and organization in work area.
- Collaborated with team members to ensure timely service delivery.
- Handled cash register operations accurately and securely.
- Resolved customer inquiries and complaints professionally.
Cashier and Food Handler
SUBWAY®Restaurants
San Antonio, TX
10.2013 - 07.2015
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving complaints effectively.
- Maintained cleanliness and organization of work area to ensure compliance with health standards.
- Assisted in inventory management by restocking supplies and monitoring product levels.
- Conducted daily cash audits to ensure accuracy and prevent discrepancies in financial reporting.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Earl Warren High School
San Antonio, TXAssociate of Science - Biology
The University of Texas At San Antonio
San Antonio, TX04-2026
Associate of Science - Biology
Northwest Vista College
San Antonio, TX05-2018
Skills
- Housekeeping tasks
- Compassionate care
- Emotional support
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Documentation and reporting
- Data confidentiality
- Multitasking Abilities
- Reliability
- Problem-solving abilities
- Fast learner
- Organizational skills
- Critical thinking
Timeline
Assisted Living Caregiver
Open Hearts Llc
05.2025 - Current
Head of Electronics
Target
11.2021 - 12.2025
Salesman
Cutco Cutlery
08.2019 - 04.2021
Cashier
McDonalds
07.2015 - 02.2018
Cashier and Food Handler
SUBWAY®Restaurants
10.2013 - 07.2015
Supervisor
Sea World San Antonio
03.2009 - 12.2014
High School Diploma -
Earl Warren High School
Associate of Science - Biology
The University of Texas At San Antonio
Associate of Science - Biology
Northwest Vista College