Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erbin Arredondo

Riverdale,GA

Summary

Conscientious Field Service Technician 6 years of overall Natural gas background managing installation, repair and maintenance tasks. Talented at diagnosing errors and determining solutions. Accustomed to working flexible shifts and changing work schedules. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

6
6
years of professional experience

Work History

Field Service Technician

Atlanta Gas Light
Riverdale, GA
07.2021 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Educated customers on special pricing opportunities and company offerings.
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Made decisions and resolved issues using critical thinking and analytical skills.
  • Identified and analyzed complex problems to develop effective solutions.
  • Exhibited confidence to work extremely well under pressure and with variety of physicians of different temperaments.

Pipefitter

Southeast Connections LLC
Conyers, GA
04.2018 - 07.2021
  • Measure, cut, thread, groove, bend and install piping according to specifications.
  • Use hand tools such as saws, drills, wrenches, threaders, to perform tasks related to the job at hand.
  • Observed safe work rules and utilized fall protection and PPE.
  • Read blueprints and diagrams to determine the type of pipe and tools needed for each job.
  • Read and interpreted specifications, diagrams and blueprints for job.
  • Handled all responsibilities for piping systems, including fabricating, assembling, installing and maintaining.
  • Measured and marked pipes for cutting and threading.
  • Test plumbing systems for leaks using air pressure gauges or other testing devices.
  • Loaded trucks with excess dirt from excavation sites.
  • Operated heavy equipment in compliance with company's operating safety policies and procedures.
  • Worked in close proximity to other workers while operating machinery safely and efficiently.
  • Maintained and operated hydraulic systems on the excavators as well as other heavy equipment.

Education

High School Diploma -

Spalding High School
Griffin, GA
05-2016

Skills

  • Tool Management
  • Quality Assurance
  • Customer Service
  • Training and Mentoring
  • OSHA Certification
  • Problem-Solving
  • Route Planning
  • Accountability and Work Ethic
  • Heavy Lifting
  • Power Tools
  • Relationship Building
  • Mechanical Background
  • Positive Attitude
  • Effective Communication
  • Reliability
  • Decision-Making
  • Professionalism

Languages

English
Native/ Bilingual
Spanish
Full Professional

Timeline

Field Service Technician

Atlanta Gas Light
07.2021 - Current

Pipefitter

Southeast Connections LLC
04.2018 - 07.2021

High School Diploma -

Spalding High School

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Erbin Arredondo