Erdenesod Ulziibayar
Redmond,USA
Summary
Dynamic professional with over 5 years of experience delivering high-level support in government welfare services, education, and administrative roles. Expertise in organizing meetings, managing confidential documents, and coordinating teams while ensuring effective communication with internal and external stakeholders. Proven track record in front desk operations, patient scheduling, and providing administrative support within healthcare settings. Recognized for exceptional communication, organizational, and interpersonal skills, consistently demonstrating the ability to thrive independently and collaboratively in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Dental Office Receptionist / Administrative Assistant
ConfiDental
Glenview, IL
02.2024 - 02.2025
- Managed front desk operations, including greeting patients and scheduling appointments
- Handled patient records and confidential information with accuracy and discretion
- Coordinated communication between patients, dentists, and office staff
- Assisted with billing, insurance verification, and other administrative tasks
- Ensured smooth daily operations and contributed to a positive patient experience
Human Services Social Worker
Government Welfare of Mongolia
12.2019 - 11.2022
- Assessed the care and protection needs of individuals and families
- Ensured that clients received appropriate support services and funding
- Assisted in implementing policies designed to safeguard vulnerable populations and strengthen communities
- Made recommendations and referrals to relevant services and partner agencies
- Created and maintained accurate and confidential case files and records
- Conducted comprehensive assessments in collaboration with other professionals
- Worked effectively as part of multidisciplinary teams to deliver coordinated support
Training and Development Specialist
Postal Services of Mongolia
Mongolia
11.2018 - 12.2019
- Evaluated and provided recommendations to improve training plans and lesson effectiveness
- Helped coordinate and communicate expectations and progress among employees
- Participated in staff meetings, in-service sessions, and professional development activities
Education
Bachelor of Arts - Social Work
Don State Technical University
Rostov-on-Don, Russia06-2018
Skills
- Strong organizational and time-management abilities
- Exceptional communication and interpersonal skills
- Proven ability to work independently and collaboratively within a team
- Detail-oriented with the capacity to manage multiple tasks simultaneously
- Experience handling confidential documents and coordinating administrative tasks
- Front desk and patient scheduling experience in a healthcare setting
- Organizational skills
- Teamwork and collaboration
- Task prioritization
- Employee relations
- Staff management
- Event planning
- Event management
- HR services
- Microsoft office
Languages
English
Professional Working
Mongolian
Native or Bilingual
Korean
Native or Bilingual
Russian
Native or Bilingual
Timeline
Dental Office Receptionist / Administrative Assistant
ConfiDental
02.2024 - 02.2025
Human Services Social Worker
Government Welfare of Mongolia
12.2019 - 11.2022
Training and Development Specialist
Postal Services of Mongolia
11.2018 - 12.2019
Bachelor of Arts - Social Work
Don State Technical University