Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Erei Reyes

Technology Profession Intern
Los Angeles,California

Summary

Committed to driving innovation and success for businesses and residents in LA County. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

1
1
year of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Library Technology Assistant

Delete The Divide
Los Angeles, California
10.2023 - Current
  • Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Mitigated risks by identifying potential challenges within projects and proposing relevant solutions proactively.
  • Assisted library users with various technology-related inquiries, including troubleshooting computers, software applications, and internet connectivity issues.
  • Maintained and updated library technology resources, ensuring accessibility and usability for all users.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Elevated company reputation through meticulous attention to detail in all aspects of work output.

IT Support Specialist

Delete The Divide
Los Angeles, California
09.2023 - Current
  • Assist in providing end user hardware and software support in help desk and/or community-based environment.
  • Assist in installation, configuration, maintenance, and testing of computer hardware, software, and peripheral equipment.
  • Assist in coding, testing, and debugging application programs to create new or modify existing business applications and interfaces.
  • Assist in connecting cables and wires for networks and ensure good working order.
  • Assist in development and dissemination of newsletters, graphics, charts, forms, or handouts.
  • Managed and maintained Excel spreadsheets to track partners, potential sponsors, and new interns, ensuring data accuracy and accessibility for team members.
  • Developed and implemented data entry processes to streamline information collection, resulting in improved efficiency and data integrity.
  • Communicated insights and recommendations derived from data analysis to key stakeholders, contributing to informed business decisions and program improvements.

Education

High School Diploma -

Junipero Serra High School
Gardena
08.2012 - 06.2016

Skills

Client Support

Computer Operating Systems

Software Installation

Desktop support

Data Recovery

Certification

Google IT Support

Timeline

Library Technology Assistant

Delete The Divide
10.2023 - Current

IT Support Specialist

Delete The Divide
09.2023 - Current

High School Diploma -

Junipero Serra High School
08.2012 - 06.2016

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Erei ReyesTechnology Profession Intern