Erek Rieman
Jacksonville
Summary
Motivated and customer-focused beverage industry professional seeking a bartending position where I can leverage my extensive knowledge of craft beer, draft systems, and customer service experience. With a proven track record of maintaining beer quality, building guest relationships, and delivering exceptional service, I am eager to contribute to a dynamic team and create outstanding customer experiences.
Overview
6
6
years of professional experience
Work History
Quality Draft Beer Technician
A Head For Profits
Jacksonville, FL
05.2025 - Current
- Maintained and serviced draft beer systems for bars, restaurants, and entertainment venues to ensure optimal beverage quality and system performance.
- Performed routine beer line cleaning and sanitation in compliance with industry standards and company procedures.
- Diagnosed and resolved draft system issues, including gas pressure, temperature, carbonation, and equipment malfunctions.
- Installed, repaired, and maintained draft equipment such as faucets, couplers, regulators, glycol systems, and beverage lines.
- Built and maintained professional relationships with clients while providing technical support and recommendations for system improvements.
- Managed service routes independently, ensuring timely completion of scheduled accounts and accurate service documentation.
- Conducted quality control inspections to ensure products were dispensed consistently and met brewery standards.
- Utilized troubleshooting, mechanical, and customer service skills to improve system reliability and customer satisfaction.
Sales & Delivery Associate
Gnarbucha
Jacksonville, FL
09.2023 - 05.2025
- Assisted with product sales, distribution, and delivery operations for a growing craft beverage company.
- Built and maintained relationships with retail partners, restaurants, and customers to support brand growth and customer retention.
- Delivered products to retail accounts while ensuring accurate order fulfillment and inventory management.
- Represented the company at farmers markets, festivals, and community events, engaging with customers, providing product education, and driving direct-to-consumer sales.
- Assisted with merchandising, product displays, and promotional activities to increase brand visibility and sales performance.
- Managed inventory levels, loaded and unloaded delivery vehicles, and ensured products were transported and stored according to quality standards.
- Collected customer feedback and market insights to support sales initiatives and product development efforts.
- Worked independently and as part of a team in a fast-paced environment, balancing sales, logistics, and customer service responsibilitie
Bartender
Bedlam
Jacksonville, FL
05.2024 - 01.2025
- Provided exceptional customer service in a fast-paced bar and restaurant environment while building rapport with guests and ensuring a positive experience.
- Prepared and served alcoholic and non-alcoholic beverages according to recipes, company standards, and responsible alcohol service guidelines.
- Managed cash, credit card transactions, and point-of-sale (POS) systems with accuracy and accountability.
- Maintained cleanliness and organization of the bar area, including stocking inventory, replenishing supplies, and adhering to health and safety regulations.
- Monitored guest behavior and alcohol consumption to ensure a safe and responsible environment.
- Worked collaboratively with servers, kitchen staff, and management to deliver efficient service during high-volume periods.
- Upsold premium beverages, specialty cocktails, and menu items to increase sales and enhance the guest experience.
- Assisted with inventory counts, product ordering, and loss prevention efforts.
Server
Outback Steakhouse
Jacksonville, FL
11.2020 - 01.2024
- Provided exceptional customer service to enhance dining experience for guests.
- Assisted in menu navigation and made personalized recommendations based on guest preferences.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Managed multiple tables efficiently while maintaining attention to detail and quality service.
Education
High School Diploma -
Duncan U. Fletcher Highschool
Jacksonville, FL05.2020
Skills
- Craft Beer Knowledge
- Draft System Maintenance & Troubleshooting
- Beer Quality Assurance
- Customer Service & Guest Relations
- Bartending & Beverage Service
- Inventory Management
Timeline
Quality Draft Beer Technician
A Head For Profits
05.2025 - Current
Bartender
Bedlam
05.2024 - 01.2025
Sales & Delivery Associate
Gnarbucha
09.2023 - 05.2025
Server
Outback Steakhouse
11.2020 - 01.2024
High School Diploma -
Duncan U. Fletcher Highschool