Ereka Feagin
Savannah,GA
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Evening Shift Supervisor
Memorial Health University Medical Center-Savannah
12.2005 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
- Conducted performance reviews and provided staff with feedback and guidance.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Cultivated professional working relationships with peers and supervisors.
- Troubleshot equipment to reduce service calls and downtime.
Medical Technologist Generalist
Memorial Health University Medical Center-Savannah
12.1999 - 12.2005
- Followed laboratory protocols for specimen processing, analysis, and results reporting.
- Analyzed laboratory findings to check accuracy of results.
- Trained and oriented new medical technologists to perform and interpret tests.
- Identified patient and labeled specimens with correct information to protect patient from adverse errors.
- Operated, calibrated, and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
- Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
- Completed comprehensive diagnostic testing of blood, urine and other body fluids.
Records Management Technician
American Red Cross Blood Donation Center
08.1996 - 05.1999
- Updated records with new information.
- Maintained accuracy of records by verifying accuracy of data in records.
- Followed confidentially regulations to maintain privacy.
- Assisted with typing, data entry, and answering incoming calls as required.
Receptionist
Memorial Health Medical Center-Breast Center
12.1995 - 02.1996
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Assisted with onboarding new clients and securing paperwork completion.
- Ensured availability of previous x-ray films for evaluation by radiology technicians, department manager and doctors.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Certificate of Completion - Medical Technology
Armstrong Atlantic State University
Savannah, GA12.1999
Bachelor of Science - Biology
University of North Florida
Jacksonville, FL05.1995
Skills
- Excellent Verbal and Written Communication skills
- Staff Supervision
- Training assistance with new and current team members
- Instrumentation used: Ortho Vitros, Sysmex, Stago, ACL Tops, TEG 6, Beckman Iris Systems, Clinitech UA analyzer, Arkray UA, Nova Biomedical-Ionized CA, and Osmo Pro
Certification
- Licensed Medical Technologist, ASCP - 1999
Timeline
Evening Shift Supervisor
Memorial Health University Medical Center-Savannah
12.2005 - Current
Medical Technologist Generalist
Memorial Health University Medical Center-Savannah
12.1999 - 12.2005
Records Management Technician
American Red Cross Blood Donation Center
08.1996 - 05.1999
Receptionist
Memorial Health Medical Center-Breast Center
12.1995 - 02.1996
Certificate of Completion - Medical Technology
Armstrong Atlantic State University
Bachelor of Science - Biology
University of North Florida
- Licensed Medical Technologist, ASCP - 1999
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