Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erelene Zuniga

Maricopa,AZ

Summary

Reliable employee seeking Human Resources Program Specialist. Offering excellent communication and good judgment. Friendly available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced AML Analyst with over 3-4 years of experience in Gaming. Dedicated Gaming Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

16
16
years of professional experience

Work History

AML Compliance Analyst

Gila River Casino
Chandler, AZ
10.2015 - 01.2022
  • Communicated with compliance manager to thwart potential money laundering or terrorist financing.
  • Identified threats, vulnerabilities and suspicious behavior patterns to recommend mitigation measures.
  • Investigated fraud referrals and performed research to minimize risk and resolve inquiries.
  • Maintained fraud analysis models to improve company systems.
  • Documented research findings to support risk-based decision-making and resolution to escalated fraud incidents.

Casino Cage Cashier

Gila River Casino
Chandler , AZ
10.2012 - 10.2015
  • Quickly and accurately counted drawers at start and end of each shift.
  • Counted and recorded assigned funds and made exchanges of funds throughout shift.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Documented exchanges accurately, reconciled transactions and processed authorization forms.
  • Supported guest satisfaction and loyalty through prompt customer service and timely payouts.
  • Handled money, ticket and chips exchanges for customers.

Slot Technician

Gila River Casino
Chandler, AZ
01.2001 - 04.2004
  • Performed minor repairs and made adjustments to slot machines to resolve common problems.
  • Set up and tested gaming machines and circuitry to conduct operational and functional tests, evaluating performance and reliability of gaming devices.
  • Conducted routine inspections to verify compliance with gaming control.
  • Explained game instructions and rules to customers.

Casino Cage Cashier

Gila River Casino
Chandler, AZ
06.1997 - 01.2001
  • Quickly and accurately counted drawers at start and end of each shift.
  • Counted and recorded assigned funds and made exchanges of funds throughout shift.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Secured casino funds not in use after balancing cash drawer.
  • Completed casino cage transactions on behalf of customers.

Education

GED -

FT Wingate New MExico
FT Wingate NM
1999

Skills

  • Active Listening
  • Dependable and Responsible
  • Flexible and Adaptable
  • Excellent Communication
  • Data Entry

Timeline

AML Compliance Analyst

Gila River Casino
10.2015 - 01.2022

Casino Cage Cashier

Gila River Casino
10.2012 - 10.2015

Slot Technician

Gila River Casino
01.2001 - 04.2004

Casino Cage Cashier

Gila River Casino
06.1997 - 01.2001

GED -

FT Wingate New MExico
Erelene Zuniga