Eren Cantu
Waco
Summary
Motivated Computer Networking and Systems Administration student at Texas State Technical College seeking an IT Internship. Skilled in troubleshooting, system administration, and customer support with a strong foundation in networking concepts. Eager to apply classroom knowledge to real-world IT environments and grow as a future IT professional.
Overview
7
7
years of professional experience
Work History
Personal Shopper
HEB Grocery Store
10.2023 - 06.2025
- Ensured accuracy and efficiency in fulfilling customer orders while working with handheld devices.
- Strengthened multitasking and problem-solving skills in a fast-paced environment.
- Delivered excellent customer service and resolved issues quickly, skills directly applicable to IT helpdesk support.
Trainer
Chick-fil-A
03.2022 - 09.2023
- Trained and mentored new employees on company systems and procedures, demonstrating leadership and communication skills.
- Ensured compliance with operational standards and problem-solved under pressure.
- Fostered teamwork and collaboration
IT Intern
Hands On Technology
08.2018 - 12.2018
- Supported IT department in handling technology rollout and maintenance.
- Delivered assistance and support for team-based IT projects.
- Implemented and maintained software solutions according to customer requirements.
- Collaborated with other departments to identify and solve software issues.
Education
Associate of Science - Computer Networking And Systems Administration
Texas State Technical College
Waco, TX05-2027
High School Diploma -
Los Fresnos High School
Los Fresnos, TX05-2020
Skills
- Networking: TCP/IP, DHCP, DNS, Subnetting, VLANs
- Systems: Windows 11/Server, Linux basics
- Hardware: PC assembly, troubleshooting, cable creation/testing (Ethernet, RJ-45)
- Tools: Wireshark, Packet Tracer, Belarc Advisor, PowerShell
- Other: Microsoft Office Suite, Google Workspace, Remote Desktop
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Personal Shopper
HEB Grocery Store
10.2023 - 06.2025
Trainer
Chick-fil-A
03.2022 - 09.2023
IT Intern
Hands On Technology
08.2018 - 12.2018
Associate of Science - Computer Networking And Systems Administration
Texas State Technical College
High School Diploma -
Los Fresnos High School