Summary
Overview
Work History
Education
Skills
Timeline
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Eriana Slater

Texarkana,TX

Summary

Dynamic professional with experience as a Paraprofessional at Texarkana ISD, skilled in behavior management and effective communication. Proven ability to enhance student support through individualized assistance and classroom interventions. Strong background in front desk operations and patient scheduling, ensuring confidentiality and efficiency in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Paraprofessional

Texarkana ISD
11.2024 - Current
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.

Medical Receptionist

Ark-la-tex Health
01.2022 - 11.2024
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Sales Associate

Walmart
08.2017 - 01.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Customer Service Representative

Harte Hanks
01.2016 - 06.2017
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Texas High School
Texarkana, TX

Skills

  • Behavior management
  • Effective communication
  • Helping students with special needs
  • Small group and individual assistance
  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Medical terminology
  • Patient scheduling
  • Office administration
  • Patient registration
  • Microsoft office

Timeline

Paraprofessional

Texarkana ISD
11.2024 - Current

Medical Receptionist

Ark-la-tex Health
01.2022 - 11.2024

Sales Associate

Walmart
08.2017 - 01.2022

Customer Service Representative

Harte Hanks
01.2016 - 06.2017

Texas High School

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Eriana Slater