MICROSOFT WORD
Eriana Wright
billing and coding
Statesboro,GA
Summary
Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Phlebotomy Technician
Plasma Center
Statesboro, GA
01.2022 - 08.2022
- Taking blood by venipuncture for transfusion, diagnostic testing
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles.
Assistant Store Manager
Dollar General Store
Statesboro, GA
06.2019 - 08.2022
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Provided weekly work schedules to 8 employees to accommodate business demands and vacation requests
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Customer Service and Data Entry
TurboTax
Statesboro Ga, GA
01.2021 - 05.2021
- Offered basic technical support for clients on wide range of company products.
- Managed 100+ incoming calls each day with utmost professionalism and knowledgeable service.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Conducted client and market surveys to identify areas of improvement.
- Responded to customer calls and emails to answer questions about products and services.
Tax Analyst
TurboTax
Statesboro, GA
01.2021 - 05.2021
- Conducted targeted tax research to facilitate informed project planning and compliance efforts
- Researched tax issues and stayed current on all federal and state tax laws
- Analyzed tax issues and made recommendations for remediation to management
- Kept case data and contact information up to date to expedite proceedings.
Education
Bachelor of Science - Billing And Coding Adminstarion
University of Phoenix
08.2022 - 06.2023
High school diploma or GED - undefined
Skills
Patient confidentiality
Certification
Certified Phlebotomy Technician
Software
EXCEL
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Bachelor of Science - Billing And Coding Adminstarion
University of Phoenix
08.2022 - 06.2023
Phlebotomy Technician
Plasma Center
01.2022 - 08.2022
Customer Service and Data Entry
TurboTax
01.2021 - 05.2021
Tax Analyst
TurboTax
01.2021 - 05.2021
Assistant Store Manager
Dollar General Store
06.2019 - 08.2022
High school diploma or GED - undefined
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