Eriberto Murillo
Moreno Valley,CA
Summary
Dynamic professional with experience as a Frontline and Shift Leader at Carls Jr, excelling in customer service and performance tracking. Proven ability to train team members and implement up-selling strategies, enhancing operational efficiency. Skilled in appointment scheduling and complaint handling, ensuring a positive customer experience in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Frontline And Shift Leader
Carls Jr
Moreno Valley, CA
06.2024 - Current
- Delivered outstanding customer service in high-pressure settings.
- Managed kitchen equipment operations to ensure efficient food preparation.
- Ensured cleanliness and organization of workstations and dining areas.
- Facilitated training sessions for new team members on operational procedures.
Pick, Pack, Sorter
ShipBob Warehouse
Moreno Valley, CA
08.2025 - 11.2025
Picked and packed customer orders efficiently. Sorted and stacked pallets to maintain organization. Assisted with scanning packages, printing labels, and loading trailers throughout the warehouse.
Education
High School Diploma -
Valley View High School
Moreno Valley, CA06.2025
Skills
- Workplace safety
- Cash handling expertise
- Teamwork and collaboration
- Customer service
- Problem-solving skills
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Calm and professional under pressure
- Reliability
- Excellent communication
- Understanding customer needs
- Team collaboration
- Calm under pressure
- Active listening
- Effective communication
- Decision-making
- Customer relations
- Stress tolerance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
- - Food Handlers Course
- - Sexual Assault Awareness Training
- - Powers to Arrest Training
- - Unarmed Skills Training Course for Security Guards (Parts 2 & 3)
- - Public Relations (Community & Customer)
- - Observation and Documentation
- - Advanced Arrest, Search & Seizure
- - Trespass
- - Communication and its Significance
- - Liability/Legal Aspects
- - Handling Difficult People
- - Chemical Agents
- - Preserving the Incident Scene
Timeline
Pick, Pack, Sorter
ShipBob Warehouse
08.2025 - 11.2025
Frontline And Shift Leader
Carls Jr
06.2024 - Current
High School Diploma -
Valley View High School