Eric Avila
Land O Lakes ,FL
Summary
A highly motivated and dedicated professional with over fifteen years of law enforcement and investigative experience. Proven track record with the ability to motivate and manage others as well as working in a team environment.
Overview
17
17
years of professional experience
Work History
Game Compliance Investigator
Major League Baseball
02.2022 - Current
- Investigate and enforce rule violations by both MLB teams and their players.
- Monitor the use of electronics and video equipment during the game.
- Ensure the proper storage and use of baseballs, including monitoring for the use of prohibited substances.
- Focus as a on-site liaison to communicate with teams and players on behalf of MLB. Conduct trainings and presentations on rule changes for local team staff and players.
- Write detailed reports regarding my findings and submit to the MLB Commissioner's Office.
ATF Task Force Officer
City Of San Mateo
07.2016 - 05.2021
- Bureau of Alcohol Tobacco and Firearms (ATF) Task Force Officer Assigned to an investigative unit which responsibilities were to track federal firearm trafficking and violent crime within San Mateo and San Francisco Counties
- During my tenure was the case agent of one of the largest investigations in ATF’s history in the region, which culminated in the arrest and prosecution of over forty violent gang members and over eighty total defendants over a four year investigation.
- Worked closely with the US Attorney's Office and the local District Attorney's Office to ensure both the successful prosecution of defendants and the safety of victim and witnesses.
- Worked directly with ATF's Victim/Witness coordinator with several high level witnesses/informants, which ultimately culminated in their relocation and testimony during their respective court cases.
- Knowledgeable regarding DOJ Attorney General Guidelines regarding Victims' Right and Restitution Act, and the Crime Victims' Rights Act.
- Provided regular training and updates to both department heads and local law enforcement on case progress.
Police Detective
City Of San Mateo
09.2007 - 02.2022
- As a field training officer, I trained fellow officers on agency processes, court procedures and investigation strategies.
- Worked closely with the San Mateo District Attorney's office as a subject matter expert in the area of both firearms and criminal street gangs.
- Oversaw criminal cases, coordinated investigations, and prepared evidence and investigators for court cases.
- Regularly worked with both victim and witnesses during my investigations and subsequent prosecutions. Including the use of both federal and local resources for witness protection.
- Conducted regular large scale training in law enforcement practices for San Mateo County. These trainings include public speaking in groups of over 400 individuals regarded informant management, surveillance techniques, and criminal street gang trends.
- Worked as a San Mateo Crisis negotiator. Duties included working in high stress situations to ensure the safety of victims in highly volatile situations. These include mass causalities scenes and catastrophic events.
Customer Service Manager
Sony Entertainment
08.2006 - 09.2007
- The development and management of the customer and technical support staff of nearly eighty employees.
- Creation of workflow management, policy/procedures, and ongoing training of staff.
- Trained and regularly mentored staff on performance-oriented strategies and customer service techniques to exceed quality service goals.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
Education
Administration of Justice - Criminal Justice
College of San Mateo
San Mateo, CA09.2007
Business Management -
University of Central Florida
Orlando, FL06.2000
Skills
- Problem Solving
- Public Speaking
- Attention to Detail
- Empathy and Compassion
- Time Management
- Team Leadership Skills
Accomplishments
- 2020 –Service Award for Northern CA – Awarded to top investigator in region.
- 2020 - ATF Distinguished Service Award from SAC Roundtree for outstanding investigative accomplishments
- 2020 – Distinguished Service from US Congresswoman Jackie Spears
- Four time Chief/Captain Commendation recipient for outstanding work and investigations.
Timeline
Game Compliance Investigator
Major League Baseball
02.2022 - Current
ATF Task Force Officer
City Of San Mateo
07.2016 - 05.2021
Police Detective
City Of San Mateo
09.2007 - 02.2022
Customer Service Manager
Sony Entertainment
08.2006 - 09.2007
Administration of Justice - Criminal Justice
College of San Mateo
Business Management -
University of Central Florida
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