- Designing and Printing 3D Models
- Crafting and DIY Projects
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Volunteering
- Virtual Reality
Eric Aviles
Leesburg,FL
Summary
Versatile Tech Consultant with a proven track record, adept in swiftly understanding new technologies and enhancing client satisfaction through tailored tech solutions. Excelled in workflow management and desktop support, demonstrating exceptional client relationship skills and dedicated to improving efficiency.
Overview
7
7
years of professional experience
Work History
Tech Consultant
Geek Squad - Best Buy
03.2023 - Current
- Quickly able to adapt and understand new devices, or software features.
- Oversee all issues related to both software and hardware, solving issues to satisfaction and in a timely manner.
- Improved client satisfaction by implementing innovative technology solutions tailored to their specific needs.
- Achieved top membership sales performance at Geek Squad in Q3 2024, exceeding the target by 33 memberships.
- Skilled in diagnosing and resolving technical difficulties encountered in Microsoft Word, 3D CAD software, and a variety of editing programs.
Maintenance Technician
Lake and Orange County Real Estate LLC
02.2021 - 08.2024
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Operated varied hand and power tools to complete repairs.
- Followed safety protocols to minimize workplace accidents.
- Developed and implemented strategies to improve maintenance processes.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
Audio/Visual Technician
Skate World Leesburg
12.2017 - 05.2022
- Maintained detailed records of equipment maintenance, repairs and replacements, ensuring a well-organized inventory system.
- Performed service and system maintenance as directed.
- Set up projectors, laptops and microphones for live presentations.
- Maintained and troubleshot audio and visual equipment to minimize downtime.
- Trained junior technicians on proper setup, operation, and maintenance of audiovisual systems, improving overall team efficiency.
Education
Associate of Science - Information Technology
Valencia College
Orlando, FL07-2025
High School Diploma -
Florida Virtual School
Orlando, FL06-2021
Skills
- Desktop support
- Client relationship management
- Workflow management
- Technical support
- Proficient in Word
3D printing
My hobbies include designing and crafting cosplay props using 3D printers. These pursuits allow me to apply creative problem-solving skills and bring fantasy to reality.
Interests
Timeline
Tech Consultant
Geek Squad - Best Buy
03.2023 - Current
Maintenance Technician
Lake and Orange County Real Estate LLC
02.2021 - 08.2024
Audio/Visual Technician
Skate World Leesburg
12.2017 - 05.2022
Associate of Science - Information Technology
Valencia College
High School Diploma -
Florida Virtual School
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