Nicole Bell
Twin Falls,ID
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
36
36
years of professional experience
Work History
Courier/Loader and Unloader
Federal Express
Twin Falls, ID
09.2021 - Current
- Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Delivered items to residential and Commerical addresses within specified time frames.
- Assisted in the sorting and organizing of packages for efficient delivery routes.
- Loaded and unloaded cargo from planes, trucks, vans, and containers.
Operations Dispatch Lead
Mid-Columbia Bus
Filer, ID
03.2014 - 11.2020
- Utilize Versa-Trans routing software to create and maintain route records.
- Facilitate open communication daily with parents and School District personnel to answer questions and resolve issues.
- Assign drivers and vehicles to ensure an on-time schedule.
- Perform billing and data entry tasks as needed.
- Collaborate with shop technicians to ensure all buses are inspected in a timely manner.
- Enforcement of both company and DOT policies and procedures.
Customer Service Associate/Cashier Assistant
Big Smoke
Twin Falls, ID
10.2013 - 03.2014
- Greet customers entering the establishment and maintain communication throughout the ordering process.
- Provide prompt, efficient, and gracious customer service to ensure customer satisfaction, and repeat business.
- Receive payment by cash, check, credit cards, or automatic debits, maintaining all cash media.
Store Supervisor
Apricot Home Consignments
Twin Falls, Idaho
07.2011 - 08.2013
- Managed Budget Truck Rental Services.
- Coordinated online sales and shipping.
- Responsible for Accounts Receivable and Payable.
Technical ProSupport Representative
Dell Computers
Twin Falls, ID
04.2006 - 09.2009
- Answered questions or resolved computer problems for clients via telephone or electronically.
- Provided assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
- Established long-term customer relationships through prompt and courteous service.
Cook's Assistant
Heritage Retirement Center
Twin Falls, ID
09.2005 - 04.2006
- Heated prepared foods in ovens or on grills according to meal instructions.
- Followed health and safety regulations while handling food and beverages.
Waitress
Addison West Restaurant
Twin Falls, ID
04.2001 - 09.2005
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Prepared checks accurately and processed payments promptly.
CMA
Bridgeview Estates
Twin Falls, ID
04.1997 - 08.2020
- Observed patients' conditions closely; reported any changes in status or behavior immediately.
- Responded quickly to emergency situations according to established protocols.
- Provided direct patient care by assisting with treatments and administering medications as directed by physicians.
- Monitored vital signs such as heart rate, respiration rate and blood pressure; recorded results in patient charts accurately and promptly.
Waitress Supervisor
Rupert Elks Lodge
Rupert, Idaho
06.1989 - 08.1994
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
Education
Medical Billing And Coding -
Ultimate Medical Academy
Clearwater, FL04-2014
GED -
College of Southern Idaho
Twin Falls, ID04-2003
Some College (No Degree) - General Studies
College of Southern Idaho
Twin Falls, IDSkills
- Coordinating efficient routes
- Package pickup and delivery
- Excellent driving skills
- Delivering time-sensitive specimens
- Dispatch
- Problem-solving
- Route planning
- Customer service
- Job scheduling
- Certified in 10-key
- Verbal and written communication
- Decision-making
- Operations management
- Microsoft office
- Microsoft outlook, word, and Excel
- Certified Medical Assistant
Timeline
Courier/Loader and Unloader
Federal Express
09.2021 - Current
Operations Dispatch Lead
Mid-Columbia Bus
03.2014 - 11.2020
Customer Service Associate/Cashier Assistant
Big Smoke
10.2013 - 03.2014
Store Supervisor
Apricot Home Consignments
07.2011 - 08.2013
Technical ProSupport Representative
Dell Computers
04.2006 - 09.2009
Cook's Assistant
Heritage Retirement Center
09.2005 - 04.2006
Waitress
Addison West Restaurant
04.2001 - 09.2005
CMA
Bridgeview Estates
04.1997 - 08.2020
Waitress Supervisor
Rupert Elks Lodge
06.1989 - 08.1994
Medical Billing And Coding -
Ultimate Medical Academy
GED -
College of Southern Idaho
Some College (No Degree) - General Studies
College of Southern Idaho
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