Eric Bethel
lebanon,MO
Summary
Operations manager specializing in employee retention strategies, project budgeting, and operational efficiency. Demonstrated success in optimizing wastewater treatment processes and executing preventative maintenance initiatives.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Operations Manager Waste water Collections
City of Lebanon Mo
lebanon, MO
08.2022 - Current
- Managed daily operations of I&I WW maintenance and wastewater treatment plant since August 2022.
Developed employee retention plan, fostering teamwork and reducing overtime costs during rain events.
Scheduled repairs, preventative maintenance, and projects across three operational groups.
Sourced parts through competitive bidding process to ensure cost efficiency.
Assisted with critical parts procurement and project budgeting for Capital Improvement Plan.
Utilized Incode/Casselle for time cards, purchase orders, GL codes, and work orders management.
Served as assistant manager at Sutherland Lumber for ten years, enhancing operational effectiveness.
Oversaw maintenance supervision for Housing Authority for ten years, ensuring facility reliability.
I&I Technician
City Of Lebanon
Lebanon, Missouri
02.2021 - 09.2022
- Cleared obstructions in city sewer system using vacall truck to restore flow and prevent backups. Conducted smoke and dye tests to identify line issues. Managed operations during flooding events at wastewater treatment plant, ensuring continuity of service and effective emergency response. Hauled sludge at wastewater treatment facility to maintain operational efficiency and compliance with environmental standards. Collaborated with lab team for accurate analysis of wastewater samples.
- Operated maintenance equipment for city infrastructure repairs.
- Conducted routine inspections of public facilities and equipment.
- Collaborated with teams to resolve technical issues efficiently.
Maintenance Supervisor
Lebanon Housing Authority
Lebanon, Missouri
09.2010 - 02.2020
- Supervised daily task assignments for maintenance staff, enhancing operational efficiency. Inspected work performed on vacant apartments, ensuring quality and timely repairs and rehabilitation. Executed plumbing, electrical, and HVAC system repairs to maintain functionality. Conducted UPCS/REAC inspections to uphold HUD guidelines consistently. Managed inventory to ensure availability of necessary resources for maintenance operations. Collaborated with executive director on five-year plan and capital improvements budget. Assisted in constructing yearly operating budget for effective resource allocation. Oversaw contracted repairs, ensuring compliance with quality standards and timely completion.
- Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
- Supervised daily maintenance operations for LHA facilities and equipment.
- Coordinated schedules for maintenance staff and service vendors effectively.
- Conducted inspections to ensure compliance with safety regulations and HUD standards.
- Coordinated preventive maintenance schedules for residential facilities and equipment.
- UPCS/Inspire HUD inspection experience
- UPCS inspector Certification (2013)
- HVAC universal Certified
- NAHRO NPDS specialist Certification
- Multiple OSHA certifications can be provided upon interview
Assitant Manager
Sutherland Lumber Company
Lebanon, Missouri
11.2000 - 09.2010
- Oversaw store management, ensuring smooth operations and effective team coordination. Managed customer service and delivery departments to ensure high-quality support. Sold building and house packages, managing all phases from initiation to completion for customer satisfaction. Developed building plans and managed special orders to meet customer specifications. Handled delivery service, including mower and small engine repair, ensuring timely resolutions. Processed warranty claims efficiently, maintaining strong customer relationships. Opened and closed store daily, ensuring adherence to operational protocols. Trained staff in customer service techniques, resulting in improved customer satisfaction.
- Assisted in managing daily operations of lumber yard and inventory.
- Coordinated scheduling for staff and ensured adequate coverage.
- Trained new employees on safety protocols and operational procedures.
Education
HVAC / Electrical Technology
OTC
Skills
- Wastewater treatment processes
- HUD Regulatory compliance
- Financial management
- Project management
- Customer service
- Preventive maintenance techniques
- Project budgeting and forecasting
- Operational efficiency improvements
- Competitive sourcing methods
- Employee retention strategies
- Excellent customer service and conflict resolution ability's
- UPCS/Inspire Inspections training
Certification
- HVAC Universal Technician
- WW C License
- Class A CDL
- Osha 10, Flagger, Confined space, Trenching, CPR,
Timeline
Operations Manager Waste water Collections
City of Lebanon Mo
08.2022 - Current
I&I Technician
City Of Lebanon
02.2021 - 09.2022
Maintenance Supervisor
Lebanon Housing Authority
09.2010 - 02.2020
Assitant Manager
Sutherland Lumber Company
11.2000 - 09.2010
HVAC / Electrical Technology
OTC