Eric Boenig
Coventry,RI
Summary
Dynamic ATM Supervisor at Brinks Inc with a proven track record in cash management and security protocols. Successfully implemented safety measures, reducing incidents and enhancing team awareness. Skilled in transaction monitoring and fostering collaboration, empowering team members to excel in their roles while driving customer satisfaction through data-driven strategies.
Overview
19
19
years of professional experience
Work History
ATM Supervisor
Brinks Inc
Smithfield, RI
05.2007 - 01.2025
- Led team in daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored new team members on best practices for customer service and product handling.
- Coordinated stock replenishment processes to maintain optimal inventory levels on sales floor.
- Implemented safety protocols, reducing workplace incidents and enhancing team awareness of safety measures.
- Analyzed sales data to identify trends, adjusting strategies to enhance customer engagement and satisfaction.
- Facilitated team meetings to discuss performance metrics, fostering a collaborative environment for improvement.
- Streamlined workflow processes, improving efficiency in task execution across various departments.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Team Leader
Target
Warwick, RI
11.2005 - 05.2007
- Led team in daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored new team members on best practices for customer service and product handling.
- Coordinated stock replenishment processes to maintain optimal inventory levels on sales floor.
- Implemented safety protocols, reducing workplace incidents and enhancing team awareness of safety measures.
- Analyzed sales data to identify trends, adjusting strategies to enhance customer engagement and satisfaction.
- Facilitated team meetings to discuss performance metrics, fostering a collaborative environment for improvement.
- Streamlined workflow processes, improving efficiency in task execution across various departments.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Education
GED - General Studies
Pilgrim High
Warwick, RI10.2000
Skills
- Transaction monitoring
- Cash management
- Security protocols
- Incident reporting
Timeline
ATM Supervisor
Brinks Inc
05.2007 - 01.2025
Team Leader
Target
11.2005 - 05.2007
GED - General Studies
Pilgrim High