Eric Brown
Garden City
Summary
Dedicated Security Supervisor adept in security monitoring procedures, including surveillance equipment expertise. Proven history of operating with heightened awareness and attention to detail with track record of alleviating risks and exercising sound judgment in high-pressure situations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Security Supervisor
The Henry Ford Museum Of American Innovation
Dearborn
10.2007 - Current
- Facilitated interdepartmental collaboration to strengthen teamwork across the organization.
- Monitored security operations to ensure compliance with established standards and procedures.
- Supervised access control at all facility entrances, allowing entry only to authorized personnel.
- Coordinated with law enforcement during security incidents to enhance response effectiveness.
- Reviewed CCTV footage regularly to identify suspicious activities or policy violations.
- Maintained and ensured operational readiness of all security equipment.
- Recorded essential data for incident reports and maintained comprehensive documentation.
- Assessed and adjusted security processes periodically to maximize efficiency.
Store Manager
Little Caesars
Dearborn Heights
07.2005 - 08.2014
- Resolved customer complaints promptly to enhance satisfaction and retention.
- Strengthened workflow productivity through strategic hiring and talent development.
- Managed daily banking activities, including deposits and withdrawals, ensuring accuracy.
- Built customer confidence by actively listening to concerns and providing swift resolutions.
- Prepared staff schedules while assigning specific duties to optimize efficiency.
- Established store tactics to achieve operational performance and sales targets.
- Monitored inventory levels, placing orders to maintain optimal stock availability.
- Conducted daily store operations, overseeing opening, closing, and cash handling procedures.
Cleaner
My Own Business
Dearborn Heights
01.2008 - 12.2011
- Optimized cleanliness standards across complex of doctor offices
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
Education
Associate of Science - Criminal Justice
Schoolcraft College
Livonia, MI06-2013
Crestwood High School
Dearborn Heights, MI06-2007
Skills
- Surveillance systems and CCTV monitoring
- Access control and incident reporting
- Regulatory compliance and risk assessment
- Equipment maintenance and operational efficiency
- Employee training
- Conflict resolution and teamwork
- Customer service and interdepartmental collaboration
- Law enforcement coordination and emergency management
- Analytical thinking and problem-solving aptitude
- Adaptability and reliability
- First aid and AED-trained
Certification
- First aid and AED Certifcations
Timeline
Cleaner
My Own Business
01.2008 - 12.2011
Security Supervisor
The Henry Ford Museum Of American Innovation
10.2007 - Current
Store Manager
Little Caesars
07.2005 - 08.2014
Associate of Science - Criminal Justice
Schoolcraft College
Crestwood High School
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