Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Brunson

Effingham,SC

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives. Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management. Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success. Dedicated Supervisor possessing skilled in addressing and resolving conflicts to maintain team harmony and performance. Offers many years of experience leading talented teams and exceeding objectives. Background includes strong history in related work.

Overview

12
12
years of professional experience

Work History

Supervisor/Transportation Dispatcher

Mta Bus Company, Nyct Bus
NYC, NY
04.2008 - 01.2020
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Managed team of XX employees, ensuring high productivity and quality standards were met.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.

Education

High School Diploma -

University of South Carolina - Columbia
Columbia, SC

Skills

  • Operations Management
  • Schedule development
  • Staff Discipline
  • Complex Problem-Solving
  • Training and mentoring
  • Policy Enforcement
  • Process Monitoring and Improvement
  • Employee Motivation
  • Inventory Control

Timeline

Supervisor/Transportation Dispatcher

Mta Bus Company, Nyct Bus
04.2008 - 01.2020

High School Diploma -

University of South Carolina - Columbia
Eric Brunson