Eric Carlisle
Lancaster ,OH
Summary
Dynamic leader with extensive experience in team management and conflict resolution. Known for enhancing incident reporting processes and delivering exceptional customer service, contributing to a safer, more efficient workplace.
Overview
12
12
years of professional experience
Work History
Security Officer
Allied Universal Security
Lancaster, OH
10.2023 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify potential security risks and vulnerabilities.
- Responded promptly to incidents, mitigating threats and ensuring compliance with protocols.
- Assisted in training new security staff on policies and emergency procedures.
- Enhanced incident reporting processes, improving efficiency and accuracy of documentation.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Electrical Apprentice
Proline Electric
Lancaster, OH
07.2021 - 10.2023
- Installed and maintained electrical systems in residential and commercial buildings.
- Assisted electricians in troubleshooting electrical issues, ensuring safety compliance.
- Interpreted blueprints and technical drawings to execute wiring installations accurately.
- Collaborated with team members to complete projects efficiently and within deadlines.
- Implemented safety protocols during installations to minimize risks and enhance workplace safety.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
Shift Leader
Cintas
Lancaster, OH
01.2018 - 08.2021
- Trained and mentored team members to enhance performance and productivity.
- Coordinated scheduling and workflow to optimize resource allocation and efficiency.
- Implemented process improvements that reduced operational delays and increased service quality.
- Supervised daily operations to ensure compliance with safety and quality standards.
- Monitored inventory levels, ensuring timely replenishment of supplies for uninterrupted service.
- Resolved customer inquiries and complaints, enhancing overall client satisfaction levels.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
Shift Leader
Sonic
Lancaster, OH
11.2014 - 07.2018
- Developed standard operating procedures to streamline operations and improve consistency across shifts.
- Trained new employees and delegated daily tasks and responsibilities.
- Conducted regular performance evaluations to identify training needs and support staff development.
- Completed cash and credit card transactions accurately using POS software.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
High School Diploma -
Lancaster High School
Lancaster, OH05-2008
Skills
- Security guard license
- General security
- Incident documentation
- Report writing
- Attention to detail
- Superior customer service
- Conflict resolution techniques
- Team leadership
- Team motivation
- Positive attitude
Accomplishments
- Supervised team of [10-15] staff members.
Timeline
Security Officer
Allied Universal Security
10.2023 - Current
Electrical Apprentice
Proline Electric
07.2021 - 10.2023
Shift Leader
Cintas
01.2018 - 08.2021
Shift Leader
Sonic
11.2014 - 07.2018
High School Diploma -
Lancaster High School