Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eric Carlos

3597 Rio Rosa Way, Sacramento,CA

Summary

Event Production Professional with 10+ years experience in event support, music technology and communications seeking an opportunity as an Audio Visual Specialist with an A.A. in Music Technology and proven track record of successful leadership.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Media Service Technician

Sutter Health
09.2023 - Current
  • Providing audio/visuals support to Sutter Health employee staff through the corporate infrastructure, voice and data applications.
  • Troubleshoot and manage as well as coordinate projects, identifying, analyzing and documenting problems and resolutions.
  • Lead Audio, A1 operations technician for live events as well as remote events.
  • Engages in audio/visual support through ticketing channels and work requests as well as service calls.
  • Assisting with audio/visual installations, changes, moves and operational support for meetings, symposiums and event production.
  • Providing event production set ups, operations and guidance for remote video conference sessions as well as live event technology and spaces.
  • Providing white glove meeting and event support for Sutter Health executive staff.

Lead Media Operations Technician

CH Reynolds @ LinkedIn
06.2021 - Current
  • Providing live and post production support for events, meetings, conferences, classes and corporate-wide broadcasts and as well technical directing events and training with operation of multimedia systems.
  • Operating production gear in a live broadcast environment (Video Switcher, Video Router, Audio Console, Prompters, Cameras - Manned and Robotic, Lighting Console, Video Conferencing Codecs, A/V Playout).
  • Operation of production equipment in a studio environment (Video Switch, Audio Console / Field Recorders, Cameras, Lighting).
  • Set up, record and edit audio content for podcasts, streams and other multi camera setups.

Sr. Audio Visual Technician

KLA-Tencor
10.2020 - 05.2021
  • Providing support to troubleshoot and resolve technical issues reported by customers and other team members through phone, email and ticket channels
  • Proactive and reactive monitoring of Cisco IPTEL, Sonus SBC, Cisco AV systems, WebEx, Zoom meetings, webinars and Global All Hands meetings.
  • Identifying bugs, test, reproduce, report, and works with the escalation engineers to assist with a fix and test/verify fix versions
  • Providing ideas and assist with creation of documentation and training material for external and internal content

AV/VC Operations Technician

EBay Inc
10.2019 - 01.2020
  • Providing in-room meeting support, and support for large events at EBay Campus
  • Conduct daily rooms checks to ensure all systems are working in addition to preventative maintenance and room upgrades
  • Provide on-site AV maintenance, troubleshooting and repairs for all VC systems
  • Works with VIP support to provide white glove AV support for the ELT team
  • Ensure all VC devices are online and operating at 100%
    Respond to and resolve incidents for digital signage issues and public area displays

Education

Associate of Arts - Music Technology

Foothill College
12345 El Monte Rd, Los Altos Hills, CA 94022
2017

Skills

  • Expert in Event technology such as mixing consoles, video switchers, cameras, recording, live streaming, lighting, projectors, displays, cabling and AV networking
  • Knowledgeable with VC technology and hardware device management with Zoom and Zoom Room technology, Microsoft Teams and WebEx
  • Experienced in managing the lifecycles of events, logistics,
    organization and time management for events
  • Experienced with hosting, producing and driving virtual and live events and webinars such as corporate meetings, live concerts and other high profile events
  • Skilled in audio production technology with recording and editing and
    transferring audio projects

Certification

Pro Tools Operator Certified

IT Help Desk Professional

Timeline

Media Service Technician

Sutter Health
09.2023 - Current

Lead Media Operations Technician

CH Reynolds @ LinkedIn
06.2021 - Current

Sr. Audio Visual Technician

KLA-Tencor
10.2020 - 05.2021

AV/VC Operations Technician

EBay Inc
10.2019 - 01.2020

Associate of Arts - Music Technology

Foothill College

Similar Profiles

CREATE PROFILE
Eric Carlos