Eric Caron
Materiel Management Technician
Clarence Creek,ON
Summary
Hardworking Materiel Management Technician, proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and operational excellence. Skilled in coordinating documentation and ____________
Overview
21
21
years of professional experience
Work History
Materiel Management Tech, Canadian Armed Forces
Department of National Defence
2003.06 - Current
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained junior staff members in standard operation procedures, proper supply chain practices, enhancing their knowledge base and skill set for greater contributions to the team's success.
- Optimized system performance thorough testing and analysis.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions and identifying areas for improvement.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Conducted comprehensive audits of logistics processes to identify areas for improvement and reduce unnecessary redundancies.
- Updated and maintained databases, tracked orders and notified customers of status or potential delays.
- Built and established relationships with staff and vendors.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Managed budgets to sustainably provide materiel support to large sections of CAF Members and DND Employees.
- Prepared reports and detailed analysis to operational planners; providing insights into logistics and materiel management.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Strategized best methods and tactics for efficient storage and handling of materials.
- Identified opportunities for inventory reductions.
- Worked and communicated with clients and customers, adapting to expectations and providing quality goods and supplies on consistent basis.
- Reviewed and verified quantities received against bills of lading, contracts and purchase requests.
- Provided cross-training to staff, ensuring continuity in supply operations.
- Assisted in budget management, carefully monitored expenditure against allocated funds.
- Responded promptly to supply requests from various departments, ensuring operational needs were met efficiently.
- Conducted regular inventory audits to maintain accurate records and reduce discrepancies in stock levels.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Identified plans and resources required to meet project goals and objectives.
- Supervised shipping and receiving, distribution and workplace safety.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Led military personnel through rigorous physical fitness regimens, contributing to increased readiness and operational effectiveness.
- Operated warehouse material handling equipment correctly to move loads.
- Operated Mobile Support Equipment, including cargo vehicles, warehouse forklifts, rough terrain forklifts and telehandlers.
Education
High School Diploma -
St. Paul Catholic Secondary School
Trenton, ON 2001.05 -
Skills
Logistics Management
Organizational Skills
Problem-Solving
Budget and Database Management
Customer relations
Inventory and Stocking
Operations and Workforce Management
Staff Training
Documentation
Forklift Operations
Languages
English
Native or Bilingual
French
Full Professional
Software
SAP / DRMIS
Timeline
Materiel Management Tech, Canadian Armed Forces
Department of National Defence
2003.06 - Current
High School Diploma -
St. Paul Catholic Secondary School
2001.05 -
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