Eric Carthen
Highland,CA
Summary
I am a dynamic individual with a diverse set of skills and experiences. My outgoing nature, coupled with strong work ethic, allows me to thrive in both social and professional settings. My education in Criminal Justice brings forth commitment to understanding and navigating complex systems, while the experience working with children with autism demonstrates empathy and compassion. I value both professional growth and personal fulfillment and the combination of skills, experiences, as well as my aspirations positions me as someone who can excel in a variety of roles while bringing enthusiasm and dedication to everything I do.
Overview
8
8
years of professional experience
Work History
National Account Executive
Ovation Medical
08.2017 - Current
- Developed compelling sales presentations to showcase product offerings and persuade decision-makers to close deals.
- Continuously pursued professional development opportunities, staying current with industry trends and emerging technologies to maintain expertise in the field.
- Cultivated a deep understanding of each client''s unique business challenges, offering tailored solutions that met their specific needs.
- Attended industry conferences and networking events to expand professional connections and generate leads for new business opportunities.
Sales Manager
Ovation Medical
03.2019 - 01.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Merchant Consultant
Applied Merchant Systems
06.2016 - 04.2017
- Assisted merchants in understanding transaction fees, interchange rates, and other billing components leading to informed decision making.
- Developed comprehensive reports that analyzed the performance metrics of merchant accounts contributing to data-driven improvement plans.
- Served as a liaison between clients and internal teams such as IT or finance, fostering seamless collaboration.
- Managed a diverse portfolio of accounts while maintaining high levels of customer satisfaction through regular communication and timely issue resolution.
Education
Criminal Justice B.S. -
California Lutheran University
Thousand Oaks, CA01.2016
Skills
- Nonprofit Organizations
- Operations Management
- Coaching
- Medical Devices
- Communication
- Negotiation
- Analytical Skills
- Microsoft Excel
- Sales
- Microsoft Word
- Working with people with autism
- Cold Calling
- Salesforce
- Management
- Medical sales
- Sales management
- Experience with children
- CRM Software
- B2B Sales
- Client Engagement
Timeline
Sales Manager
Ovation Medical
03.2019 - 01.2021
National Account Executive
Ovation Medical
08.2017 - Current
Merchant Consultant
Applied Merchant Systems
06.2016 - 04.2017
Criminal Justice B.S. -
California Lutheran University
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