Eric Chan
Brooklyn,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion.
Overview
6
6
years of professional experience
Work History
Program Coordinator
Brooklyn Chinese-American Association
Brooklyn , NY
05.2023 - 01.2024
- Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
- Maintained up-to-date records related to program activities.
- Developed and implemented program activities according to established goals and objectives.
- Provided guidance and support to program participants in navigating resources, services, and opportunities.
Bartender/Server
Japan Village
08.2019 - 02.2020
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Upsold customers from shelf to premium brands to help boost sales.
- Provided excellent customer service to ensure satisfaction.
Direct Support Professional
Guild For Exceptional Children
02.2018 - 08.2019
- Assisted disabled clients to support independence and well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Education
FOOD HANDLING
Department Of Health
10-2023
Associate of Arts - Theatre Arts
Kingsborough Community College of The City University of New York
Brooklyn, NY08.2018
GED -
Kingsborough Community College of The City University of New York
Brooklyn, NY06.2015
Skills
- Behavioral Management
- Direct Patient Care
- Goal Setting
- Social Skills Development
- Community Activities
- Staff Development
- Standard Operating Procedures
- Persuasive Communication Style
- Strategic Planning
- Program Management
- Office Administration
Accomplishments
The National Society Of Leadership And Success
Languages
English
Native/ Bilingual
Cantonese
Full Professional
Timeline
Program Coordinator
Brooklyn Chinese-American Association
05.2023 - 01.2024
Bartender/Server
Japan Village
08.2019 - 02.2020
Direct Support Professional
Guild For Exceptional Children
02.2018 - 08.2019
FOOD HANDLING
Department Of Health
Associate of Arts - Theatre Arts
Kingsborough Community College of The City University of New York
GED -
Kingsborough Community College of The City University of New York
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