Eric Chang
Auburn,WA
Summary
Dynamic professional with a proven track record in enhancing client satisfaction and sales outcomes, notably at Tiffany and Co. Expert in client service, and blending problem-solving with multi-tasking strengths. Achieved consistent positive feedback through personalized advice and tailored product recommendations, demonstrating a commitment to excellence and client loyalty.
Overview
6
6
years of professional experience
Work History
Client Advisor
Tiffany and Company
10.2022 - Current
- Enhanced client satisfaction by providing personalized advice and tailored product recommendations.
- Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
- Provided exceptional customer service, consistently receiving positive feedback from clients and colleagues alike.
- Managed a diverse portfolio of clients, effectively balancing priorities and meeting clients.
Personal Assistant
SUM
06.2018 - 09.2020
- Improved time management of the executive through effective prioritization and organization of tasks.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Accomplished project deadlines by assisting with task completion whenever required.
Education
Todd Beamer High School
Federal Way, WAHighline Community College
DesMoines, WASkills
- Product Sales
- Upselling
- Sales Strategies
- Client Service
- Retail Store Operations
- Reliable and punctual
Timeline
Client Advisor
Tiffany and Company
10.2022 - Current
Personal Assistant
SUM
06.2018 - 09.2020
Todd Beamer High School
Highline Community College