Diana Garcia
Seattle
Summary
Bilingual Sales and Customer Service Professional with a proven track record of driving results and cultivating strong client relationships. Recognized for being a collaborative team player, adaptable, and highly resourceful in dynamic environments. Fluent in English and Spanish, with a commitment to continuous growth and excelling in today’s evolving world.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Client Advisor
Gucci
03.2023 - 12.2024
- Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
- Excelled in meeting sales targets, contributing significantly to the overall success of the team.
- Contributed ideas during team meetings which led to new approaches being adopted in ongoing projects successfully increasing project efficiency levels.
- Utilized deep learning techniques to analyze unstructured data sets, revealing hidden trends and patterns valuable for decision making processes.
Sales Lead
Armani
01.2022 - 12.2023
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
BBA - Buisness Management
Berkeley College
New York, NY04-2026
Skills
- Problem-solving skills
- Teamwork and collaboration
- Verbal/written communication
- Client service
- Sales expertise
- Product sales
Certification
- First Aid Certification - American Heart Association.
- CPR/AED Certification
- Certified Sales Professional (CSP)
- First Aid Certification
- ServSafe Food Handler's Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Client Advisor
Gucci
03.2023 - 12.2024
Sales Lead
Armani
01.2022 - 12.2023
- First Aid Certification - American Heart Association.
- CPR/AED Certification
- Certified Sales Professional (CSP)
- First Aid Certification
- ServSafe Food Handler's Certification
BBA - Buisness Management
Berkeley College
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