Eric Chapman
Cook
Copperas Cove,TX
Summary
Resourceful professional with over 2 years of diverse experience in food service, customer relations, and general labor. Skilled in team leadership, profit and loss analysis, and organizational management. Adept at fostering positive customer experiences and supporting operational efficiency. Seeking a Senior Assistant Manager role to leverage strong communication, problem-solving, and multitasking abilities in a dynamic environment. Willing to relocate to: Killeen, TX
Overview
3
3
years of professional experience
4
4
Certifications
1
1
Language
Work History
Cook
churches chicken-Copperas Cove
10.2025 - Current
- Prepared and cooked menu items following company recipes and food safety standards
- Maintained a clean and organized kitchen to ensure a safe work environment
- Collaborated with team members to provide fast and friendly service to customers
- Monitored inventory levels and communicated shortages to management
- Assisted with pre-cooking preparation and ensured all ingredients were ready for use
- Operated kitchen ovens and other equipment safely and efficiently
- Followed all food safety management procedures to prevent contamination
- Supported team in meeting daily sales and service goals
Food Delivery
Uber Eats-Killeen
10.2023 - 02.2025
- Provided exceptional customer service by promptly responding to inquiries and resolving issues, resulting in a [placeholder for percentage]% increase in customer satisfaction
- Built strong relationships with customers through active listening and empathy, resulting in a [placeholder for percentage]% decrease in customer complaints
- Assisted customers with product selection, order placement, and tracking shipments, ensuring accurate and timely delivery
- Implemented proactive measures such as sending personalized follow-up emails or making courtesy calls to ensure customer satisfaction after resolution of their concerns
General Helper
People Ready-Killeen
05.2023 - 09.2023
- Assisted in the construction of residential and commercial buildings, ensuring adherence to safety protocols and building codes
- Performed general labor tasks including digging trenches, pouring concrete, and carrying heavy materials
- Collaborated with team members to complete projects within specified timelines while maintaining quality standards
- Maintained a clean and organized work area to promote efficiency and safety on the construction site
- Assisted skilled tradespeople such as carpenters or electricians by providing necessary support during installations or repairs
- Managed inventory of construction materials and supplies, ensuring availability for ongoing projects
- Implemented proper waste management practices on the job site to maintain cleanliness and comply with environmental regulations
- Adhered to all safety guidelines including wearing appropriate personal protective equipment (PPE) at all times
- Supported demolition activities by safely dismantling structures using hand tools or machinery as required
General Helper
M.H.Services-Killeen
12.2022 - 04.2023
- Operated various hand tools and power equipment, including drills, saws, and jackhammers, to complete assigned tasks
- Installed drywall panels, applied joint compound, sanded surfaces, and prepared them for painting or wallpapering
- Cleaned construction sites from debris and hazardous materials on a regular basis to maintain a safe working environment
- Measured distances accurately using tape measures or laser levels to ensure precise placement of structural components
- Prepared construction sites by clearing obstacles such as rocks or tree stumps before starting any project activities
- Followed instructions from supervisors regarding daily tasks while maintaining a strong focus on quality craftsmanship
- Collaborated with team members effectively to accomplish project goals within specified timelines
- Operated power tools such as drills, saws, and grinders to cut materials or create openings as required
Education
Bachelor's degree - Theology
Theology (Shalom seminar) - Theology
01.2021
Skills
Profit and loss analysis
Food industry
Driving
Employee evaluation
Kitchen ovens
Landscape maintenance
Inventory control
Pre-cooking preparation
Landscaping
Cleaning
Cash handling
Cooking
Climbing
Computer operation
Caregiving
Marketing
Organizational skills
Food safety management
Manual handling
Communication skills
Call center experience
Business development
Teamwork
Retail management
Computer literacy
Customer service
Basic math
Culinary experience
Computer skills
Certification
Bachelor degree
January 2020 to Present
Timeline
Cook - churches chicken-Copperas Cove
10.2025 - Current
Food Delivery - Uber Eats-Killeen
10.2023 - 02.2025
General Helper - People Ready-Killeen
05.2023 - 09.2023
General Helper - M.H.Services-Killeen
12.2022 - 04.2023
Shalom seminar - Bachelor's degree, Theology
Shalom seminar - Theology (Shalom seminar), Theology