Summary
Overview
Work History
Education
Skills
Accomplishments
Studiesandaccomplishments
Honorsawardsandmemberships
Extracurricular Activities
Affiliations
Timeline
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Eric Cleveland

Owens Cross Roads,AL

Summary

With a Bachelor of Science degree and a minor in Interdisciplinary Studies, along with a focus track in professional development, I am well-prepared to excel in the Government sector. My coursework has provided me with a strong foundation in various relevant areas, including Cyber Security, Multimedia Design, Photoshop, and Game Design. I have hands-on experience in securing and protecting Windows machines, as well as proficiency in software programming and network setup. Additionally, I am skilled in utilizing network protocol analyzers and encryption tools. Moreover, I have gained valuable experience working with Linux systems, further enhancing my technical abilities.

Overview

7
7
years of professional experience

Work History

Education Support Specialist

Natrona County School District
10.2023 - 04.2024
  • Served as a liaison between parents, teachers, and administrators, ensuring effective communication and collaboration for optimal student outcomes.
  • Evaluated student progress regularly through assessments and data analysis, informing instructional adjustments aimed at maximizing learning potential.
  • Integrated digital tools into lessons whenever appropriate, enhancing overall effectiveness of instruction delivery methods.
  • Participated in ongoing professional development opportunities to stay current with industry trends and enhance teaching abilities.
  • Fostered positive relationships with both students and colleagues alike by demonstrating empathy, respect, patience throughout daily interactions.
  • Collaborated with teachers to improve curriculum planning and development, resulting in higher student engagement.
  • Enhanced learning environments by incorporating innovative teaching methods and educational materials.
  • Implemented differentiated instruction techniques to accommodate various student learning styles, supporting individual achievements.
  • Provided targeted interventions for struggling learners through one-on-one support or small group instruction sessions focused on specific skill gaps.

IT coordinator

NSLS (National Society of Leadership and Success)
01.2020 - 01.2022
  • Reduced downtime with proactive IT support and rapid issue resolution.
  • Led training initiatives for staff on new technologies, increasing adoption rates and user satisfaction.
  • Provided exceptional end-user support, resolving technical issues quickly to minimize disruptions.

Store associate

Dollar General
01.2017 - 01.2018

Education

Bachelor of Science - Interdisciplinary Studies

University of South Alabama
Mobile, AL
12.2022

Skills

  • Digital technology
  • Leadership
  • Entrepreneurship
  • Professionalism
  • Information Security Management
  • Linux
  • Information security
  • Networking
  • Server management via Linus based code
  • Self-Driven and Motivated
  • Ability to work independently
  • Strong Communication Skills
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent Communication
  • Critical Thinking
  • Computer Skills
  • Organizational Skills
  • Calm Under Pressure
  • Active Listening
  • Organization and Time Management

Accomplishments

  • Past Peer Helper for underclassmen, selected because of my effective listening and communication skills
  • Teacher/professor recommendations
  • Perfect attendance throughout education
  • Project Leader – Established meeting schedules, researched project required materials, and Specific elements design
  • Student leadership award(s)
  • Invitation to join NSLS
  • IT coordinator for NSLS

Studiesandaccomplishments

  • Multimedia Design
  • Game Design
  • Photo Shop
  • Foundations to Information Security
  • Adobe Dream Weaver Certification
  • Certification in CompTIA IT Fundamentals

Honorsawardsandmemberships

  • National Junior Honor Society
  • Dean’s list

Extracurricular Activities

Member of Cyber Patriot Club studying and competing in cybersecurity activities 2016-2018 Key Club member and elected Vice President 2017-2018 National Society Leadership and Success 2020-2022

Affiliations

  • National Student Leadership and Success

Timeline

Education Support Specialist

Natrona County School District
10.2023 - 04.2024

IT coordinator

NSLS (National Society of Leadership and Success)
01.2020 - 01.2022

Store associate

Dollar General
01.2017 - 01.2018

Bachelor of Science - Interdisciplinary Studies

University of South Alabama
Eric Cleveland