Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Paraprofessional
Natrona County School District
10.2014 - 06.2024
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
Collaborated with teacher to create customized classroom environment integral to students' needs.
Maintained positive attitude and affirmatively communicated with each student.
Guest Service Representative
Target
11.2013 - 01.2015
Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
Resolved guest complaints diplomatically to maintain a positive company reputation and high customer satisfaction rates.
Developed strong rapport with returning guests to foster loyalty and repeat business.
Collaborated closely with colleagues across departments to enhance overall guest experience throughout their shopping experience.
Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
Managed guest inquiries via telephone, and in-person communication, ensuring accurate information delivery.
Captain/Server
Special Moments
09.2008 - 08.2010
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Work within timeline set for event
Office Manager
Premier Signs and Lighting, LLC
01.2003 - 09.2007
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Controlled finances to lower costs and keep business operating within budget.
Tracking and preparing bids for current and future jobs.
Obtaining permits needed for each city and county.
Office Assistant
Emispec Systems, Inc.
05.2002 - 05.2003
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Created purchase orders and tracked invoices to avoid missed or delayed shipments.
Expedited document processing with accurate data entry and timely filing.
Contributed to a positive work environment by fostering open communication among colleagues.
Education
Working towards achieving a degree in Communications -
Casper College
Skills
Behavior Management
Effective Communication
Organization
Customer Focus
Problem-solving abilities
Critical Thinking
Timeline
Paraprofessional
Natrona County School District
10.2014 - 06.2024
Guest Service Representative
Target
11.2013 - 01.2015
Captain/Server
Special Moments
09.2008 - 08.2010
Office Manager
Premier Signs and Lighting, LLC
01.2003 - 09.2007
Office Assistant
Emispec Systems, Inc.
05.2002 - 05.2003
Working towards achieving a degree in Communications -