Open To Work
Eric C Martin
Delray Beach
Work Preference
Summary
Dynamic sales professional with over 20% close rate and a solid background in customer relationship management. Successfully established and operated a sign company, achieving $1.9MM in revenue while maintaining a high customer satisfaction rating. Ready to leverage extensive sales expertise in a retail environment.
Overview
30
30
years of professional experience
Work History
Inside Sales
Infinity Sales Group
Boca Raton
09.2023 - 06.2026
- Secured over 20% close rate through effective customer engagement strategies.
- Managed high volumes of inbound calls, guiding customers in selecting internet, wireless, and television plans to meet their needs.
- Identified areas of improvement in current processes and procedures related to inside sales operations.
- Advised management on strategies for improving overall efficiency and effectiveness of inside sales operations.
Owner
FASTSIGNS
Boynton Beach
05.2017 - 03.2026
- Established sign company in 2019, achieving $1.9MM in revenue over first 6 years while maintaining 4.9 Google review rating.
- Manage, own and operate a sign company delivering visual solutions to businesses.
- Consulted with customers to identify needs and guided development of impactful graphic solutions.
Branch Manager
Scottrade Inc
Boca Raton
07.2003 - 04.2017
- Managed daily operations for online brokerage branch, overseeing margin reports, reorganizations, options assignments, and branch statistics.
- Achieved top ranking for asset accumulation in one year and maintained top 25 status for a decade.
- Promoted brokerage and bank products and services, engaging prospective and existing customers to drive sales.
- Execute trades and manage customer complaints while providing the highest level of customer service.
- Maintained 900 club ranking for customer service.
- Conducted daily business development calls to generate interest and acquire additional assets.
Financial Advisor
American Express Financial Advisors
Campbell
08.2001 - 01.2003
Corporate Accounts Manager
MGI Software
Campbell
03.2000 - 02.2001
Territory Manager
NetManage, Inc.
Cupertino
09.1996 - 02.2000
Education
Bachelor of Arts - Communication
Bowling Green State University
Bowling Green, OH01-1992
US Army Military Police -
01-1992
Skills
- Sales strategy
- Customer engagement
- Customer management
- Account operations
- Process improvement
- Business strategies
Timeline
Inside Sales
Infinity Sales Group
09.2023 - 06.2026
Owner
FASTSIGNS
05.2017 - 03.2026
Branch Manager
Scottrade Inc
07.2003 - 04.2017
Financial Advisor
American Express Financial Advisors
08.2001 - 01.2003
Corporate Accounts Manager
MGI Software
03.2000 - 02.2001
Territory Manager
NetManage, Inc.
09.1996 - 02.2000
Bachelor of Arts - Communication
Bowling Green State University