ERIC COATES
Phoenix,AZ
Summary
Detail-oriented security professional skilled in surveillance techniques and threat assessment, committed to maintaining a secure environment for staff and visitors.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Officer
GardaWorld Security/Allied Universal Security
03.2023 - 04.2025
- Monitored surveillance systems and conducted regular patrols to ensure safety and security of premises.
- Provided excellent customer service while interacting with visitors and staff, maintaining a friendly and professional demeanor.
- Conducted thorough reports on incidents, accidents, and security breaches to ensure accurate record-keeping.
- Utilized conflict resolution skills to de-escalate difficult situations and maintain a peaceful environment.
- Responded to alarms and incidents promptly, effectively managing emergency situations.
Overnight Security Officer
Transcend
02.2022 - 03.2023
- Monitored and secured premises during overnight shifts to prevent unauthorized access.
- Patrolled property to ensure the safety and security of the facility and its occupants.
- Responded promptly to alarms and emergency situations, coordinating with local law enforcement when necessary.
- Conducted routine inspections of buildings and grounds, identifying and reporting any suspicious activity.
- Maintained detailed logs of daily activities, incidents, and observations for review by management.
- Utilized surveillance equipment to monitor activity and ensure a secure environment.
- Completed training in emergency response procedures, enhancing overall safety protocols.
Security Officer
Allied Universal Security
01.2021 - 12.2021
- Monitored and enforced security protocols at a corporate building ensuring a safe environment for employees and visitors.
- Conducted regular patrols of the premises to deter and detect signs of intrusion and ensure security of doors, windows, and gates.
- Responded to alarms and incidents swiftly, coordinating with law enforcement and emergency services as necessary.
- Performed security assessments and identified vulnerabilities, implementing preventive measures to enhance site security.
- Managed access control procedures, ensuring that only authorized personnel entered restricted areas.
Caregiver
The Mentor Network
12.2017 - 01.2021
- Provided compassionate personal care to seniors, assisting with daily activities like bathing, grooming, and meal preparation.
- Administered medication and monitored health conditions for clients with chronic illnesses.
- Developed and maintained positive relationships with clients and their families, ensuring effective communication and trust.
- Trained in CPR and First Aid, ensuring a safe environment for clients in emergencies.
- Documented patient care and progress in compliance with healthcare regulations and policies.
Medical Transport
Medstar
03.2019 - 11.2020
- Provided patient transportation services, ensuring timely arrivals at medical appointments.
- Assisted patients with mobility challenges during transport, maintaining their comfort and safety.
- Maintained detailed logs of patient transport activities and any special needs.
- Performed routine vehicle inspections to ensure safety and compliance with regulations.
- Demonstrated excellent communication skills while interacting with patients and healthcare staff.
- Participated in ongoing training programs to enhance knowledge of emergency protocols and patient care.
Sanitation
Jet Stream
09.2016 - 12.2017
- Maintained cleanliness and sanitation standards.
- Conducted regular inspections of sanitation equipment and supplies to ensure compliance with health regulations.
- Performed routine cleaning and maintenance of food preparation areas, utensils, and equipment.
Forklift Operator
Amazon Warehouse
02.2015 - 11.2017
- Operated forklifts and other material handling equipment in a safe and efficient manner.
- Loaded and unloaded goods from trucks and trailers using forklifts.
- Executed inventory management tasks by organizing and storing materials in designated locations.
- Collaborated with warehouse team to ensure timely order fulfillment and shipment preparation.
- Adhered to all safety regulations and guidelines to promote a safe working environment.
- Maintained accurate records of material movement in the warehouse management system.
- Conducted daily safety inspections of forklift equipment and reported maintenance needs.
Machine Operator
Rexnord
04.2013 - 01.2015
- Operated CNC machinery to produce precision components, ensuring adherence to safety and quality standards.
- Trained in programming and setting up machine tools for various manufacturing tasks.
- Conducted routine maintenance and troubleshooting on production equipment to minimize downtime.
- Monitored production processes, adjusting parameters to optimize efficiency and reduce waste.
- Assisted in the development of standard operating procedures for machine operation and safety protocols.
- Loaded and unloaded raw materials and finished products, ensuring accurate inventory tracking.
- Participated in team meetings to discuss production goals and address any operational challenges.
Education
High School -
Inkster High School
05.2008
Skills
- Surveillance skills
- Attention to detail
- Conflict resolution
- Communication skills
- Analytical thinking
- Team collaboration
- Report writing
- Knowledge of security protocols
- Security guard license (Armed & Unarmed)
Certification
- Unarmed Guard Card Exp 2026-11
- Armed Guard Card Exp 2026-11
- First Aid Exp 2025-11
- CPR Card Exp 2025-11
- AED Certified Exp 2025-11
Timeline
Security Officer
GardaWorld Security/Allied Universal Security
03.2023 - 04.2025
Overnight Security Officer
Transcend
02.2022 - 03.2023
Security Officer
Allied Universal Security
01.2021 - 12.2021
Medical Transport
Medstar
03.2019 - 11.2020
Caregiver
The Mentor Network
12.2017 - 01.2021
Sanitation
Jet Stream
09.2016 - 12.2017
Forklift Operator
Amazon Warehouse
02.2015 - 11.2017
Machine Operator
Rexnord
04.2013 - 01.2015
High School -
Inkster High School
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