Eric Conner
Dallas–Fort Worth Metroplex
Summary
Detail-oriented healthcare administration professional with strong experience in medical billing, insurance claims processing, Medicaid coordination, and revenue cycle operations. Skilled in reviewing patient accounts, submitting claims to private and public payers, resolving billing discrepancies, and ensuring compliance with healthcare regulations. Proven ability to streamline billing procedures, optimize reimbursements, and support financial integrity across inpatient rehabilitation, and long-term care settings. Committed to accuracy, timeliness, and collaboration in fast-paced healthcare environments.
Overview
3
3
years of professional experience
Work History
Inpatient Rehabilitation Financial Consultant
StoneGate Senior Living
Dallas-Fort Worth
04.2025 - Current
- Provide consultative support to improve inpatient rehabilitation billing practices and financial performance
- Analyze reimbursement trends and recommend strategies to maximize payer collections and minimize denials
- Collaborate with department heads to optimize billing workflows and align with evolving regulatory requirements
- Audit claims and financial reports to ensure compliance and identify revenue leakage
- Serve as a subject matter expert on financial best practices for inpatient rehab services
Managed Care Billing Specialist
StoneGate Senior Living
Dallas-Fort Worth
10.2023 - 04.2025
- Processed medical claims in accordance with managed care contracts and payer requirements
- Tracked claim statuses and followed up on unpaid or rejected claims
- Maintained billing records and reconciled account balances for managed care payers
Interim Revenue Cycle Director
Acute Rehabilitation Hospital of Plano
Plano
06.2023 - 10.2023
- Directed all facets of the revenue cycle, including patient access, billing, coding, collections, and reimbursement for an acute inpatient rehabilitation facility
- Led a multidisciplinary team of billers, coders, and patient account representatives during a critical leadership transition, ensuring continuity of operations
- Identified and addressed process inefficiencies that contributed to billing delays and high denial rates, resulting in improved cash flow and decreased A/R days
- Analyzed payer trends and implemented strategies to reduce claim rejections and accelerate payment timelines
- Collaborated with clinical, administrative, and IT teams to enhance documentation practices and improve billing accuracy
- Created and delivered financial performance reports for executive leadership, highlighting revenue capture opportunities and compliance risks
- Served as a liaison with insurance payers and third-party vendors to resolve escalated reimbursement issues and contract concerns
Assisted Living Medicaid Billing Specialist
StoneGate Senior Living
Dallas-Fort Worth
02.2023 - 06.2023
- Handled Medicaid billing for assisted living residents including claim submissions and eligibility verifications
- Monitored claim cycles to ensure timely reimbursement and compliance with state regulations
- Liaised with Medicaid case workers and facility staff to resolve issues affecting billing
Co-Insurance Billing Specialist
StoneGate Senior Living
Dallas-Fort Worth
06.2022 - 02.2023
- Processed co-insurance and patient responsibility balances following primary claim adjudication
- Reviewed explanation of benefits (EOBs) to identify and correct billing issues
- Communicated with patients regarding balances, payment plans, and billing inquiries
Education
Bachelor of Business Administration (BBA) - Healthcare Administration/Management
Harding University
Searcy, ARSkills
- Leadership and team collaboration
- Employee engagement strategies
- Event planning and coordination
- Workplace development initiatives
- Microsoft Office proficiency
- Medical billing and claims consulting
- Revenue cycle optimization
- Financial auditing and compliance
Timeline
Inpatient Rehabilitation Financial Consultant
StoneGate Senior Living
04.2025 - Current
Managed Care Billing Specialist
StoneGate Senior Living
10.2023 - 04.2025
Interim Revenue Cycle Director
Acute Rehabilitation Hospital of Plano
06.2023 - 10.2023
Assisted Living Medicaid Billing Specialist
StoneGate Senior Living
02.2023 - 06.2023
Co-Insurance Billing Specialist
StoneGate Senior Living
06.2022 - 02.2023
Bachelor of Business Administration (BBA) - Healthcare Administration/Management
Harding University
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