Eric Cook
Holland,MI
Summary
Dedicated culinary professional recognized for strong inventory management and labor cost control skills. Successfully resolved customer complaints and streamlined kitchen processes, enhancing service quality and operational efficiency.
Overview
8
8
years of professional experience
Work History
Kitchen Lead
Streats Taco
Zeeland, MI
03.2021 - 08.2023
- Supervised kitchen staff to ensure efficient food preparation and service.
- Trained new team members on food safety and kitchen procedures.
- Managed inventory to maintain stock levels for daily operations.
- Ensured cleanliness and organization of kitchen equipment and workstations.
- Coordinated meal prep schedules to meet customer demand during peak hours.
- Communicated with front-of-house staff to streamline order processing and service flow.
- Resolved customer complaints promptly and professionally.
- Maintained accurate records of inventory, supplies, and orders.
- Monitored food temperature during storage, preparation, and service.
- Adjusted prep sheet for proper production on each shift, communicating adjustments to kitchen team.
- Kept front line prepared and stocked for peak periods and encouraged staff to prepare small food batches frequently during slow periods.
- Conducted regular inspections of kitchen area for cleanliness and safety.
Kitchen Manager
MJ Raser&Associates
Bangor, Michigan
06.2015 - 10.2022
- Oversaw daily operations to ensure efficient workflow and productivity.
- Developed strategic plans aligning departmental goals with company vision.
- Implemented process improvements for enhanced operational effectiveness and service quality.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Administered employee discipline through verbal and written warnings.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Ensured compliance with local health department regulations regarding food safety standards.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Education
Serve Safe And Pro Start 1&2 - Culinary Arts
Saffron Cafe Food Technology
Coldwater, MI07-2018
High School Diploma -
West Ottawa High School
Holland06-1999
Skills
- Food safety
- Inventory management
- Meal prep coordination
- Cooking techniques
- Equipment maintenance
- Customer relationship management
- Labor cost control
- Staff scheduling
- Quality control
- Allergy awareness
- Sanitation standards
- Food storage
- Kitchen organization
- Food safety compliance
- Knife skills
- Waste reduction
- Food presentation
- Product rotation
- Supply ordering
- ServSafe certification
- Health code compliance
- Portion control
Timeline
Kitchen Lead
Streats Taco
03.2021 - 08.2023
Kitchen Manager
MJ Raser&Associates
06.2015 - 10.2022
Serve Safe And Pro Start 1&2 - Culinary Arts
Saffron Cafe Food Technology
High School Diploma -
West Ottawa High School