Eric Cortes Rangel
Tampa
Summary
.
Developed strong safety protocols and customer service skills in high-energy amusement park environment. Excel at managing operations, ensuring guest safety, and maintaining ride functionality. Seeking to transition into new field where these transferable skills can drive success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ride Operator
Busch Gardens Tampa Bay
07.2021 - 02.2024
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- operated complex control panels as Ride operator to safely launch, monitor, and stop roller coasters and other amusement rides
- Trained new ride operators on safety procedures and ride operations.
- memorized and inputted operational and shutdown codes to activate ride sequences, safely power down rides, and communicate technical issues to mechanics and staff.
- Delivered clear, concise instructions to guest regarding ride safety procedures, assisted with boarding and disembarking, and responded calmly and efficiently to inquiries and concerns, enhancing overall guest satisfaction.
Education
High School Diploma -
King High School
Tampa, FL05-2021
Skills
- Customer service
- Safety monitoring
- Emergency response
- Team Training
- Problem-solving
- Teamwork and collaboration
- Communication excellence
Certification
- CPR- AED TRAINED - 2022-2024
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Gym Workouts
- Traveling
- reading
- Sustainable Tech Innovations
Timeline
Ride Operator
Busch Gardens Tampa Bay
07.2021 - 02.2024
High School Diploma -
King High School
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