Eric Culverson
Pomona,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2
2
years of professional experience
Work History
Retail Manager
Barc
2021.04 - 2023.06
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
- Oversaw supply restocking, area cleaning, and product organization.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Rotated merchandise and displays to feature new products and promotions.
- Edited website content and database to keep information correct and up-to-date.
- Participated in brainstorming sessions to generate creative ideas for campaigns.
- Managed paid social media advertising campaigns to reach and engage target audiences.
- Created content strategies for digital media.
- Helped clients develop website portals and social media pages to promote businesses.
- Optimized website content and images to improve search engine rankings.
- Implemented pay-per-click campaigns to increase website traffic and conversions.
Education
High School Diploma -
Pomona High School
Pomona, CA04.2008
Skills
- Staff Management
- Business Analysis
- Product and Service Knowledge
- Training and Development
- Cash Deposits and Receipts
- Time Management
- Merchandising
- Money Handling
- Business Development Understanding
- Staff Training
- Customer Relations
- Social Perceptiveness
- Productivity Performance
- Coaching and Mentoring
- Social Media Content Creation
- Google Insights
- Ecommerce Integration
- Social Media Management
- Website Promotion
- Social Media Advertising
- Analytical Thinking
- Risk Analysis
- Google Ads
- Budget Understanding
- CCTV Systems
- Active Learning
- Store Audits
- Loss Calculations
- Surveillance
Timeline
Retail Manager
Barc
2021.04 - 2023.06
High School Diploma -
Pomona High School
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