I am ambitious, detailed oriented and not afraid of a challenge. I have a strong work ethic with solid interpersonal skills and value professionalism. My career focus is to maintain employment with a company I can learn new skills and advance.
Overview
16
16
years of professional experience
Work History
Outbound Packer
Amazon LAS7
09.2019 - 11.2024
Packing over 180+ of customer merchandise and getting it ready for shipment.
Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
Supported training efforts for new team members, sharing knowledge of best practices for successful packing operations.
Utilized various types of packaging materials and methods to securely ship products without damage during transit.
Warehouse Associate
My Daily Choice
12.2018 - 08.2019
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Consistently lifted materials weighing as much as 25+ pounds.
Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Assisted in reducing product damage by properly handling and storing materials.
Used machinery and equipment such as box cutters, shrink-wrap guns and manual pallet jacks.
Customer Service
Chill – Hudson Group/Hard Rock Hotel
10.2016 - 11.2018
Upheld high standards for customer service and led by example.
Assessed and resolved customer service problems and executed solutions.
Displayed positive attitude while assisting multiple guests to provide excellent customer service, boosting customer service ratings 100%.
Worked flexible schedule and extra shifts to meet business needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Warehouse Associate
Office Max/ Depot
07.2016 - 09.2018
Unload and load trucks, properly stack boxes of inventory and freight efficiently
Properly organized the backroom by ensuring all inventory was ready and accessible, countable and identifiable
Ability to resolve pricing discrepancies by correct merchandise display placements
Retain information to meet performance and productivity standards
Operational knowledge of assigned work areas and supplies with ability to work in various positions in departments
Thoughtful team member who is determined to strive for success
Consistently lifted materials weighing as much as 25+ pounds.
Sales Associate
Goodwill of Southern NV
04.2016 - 07.2016
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Prepared merchandise for sales floor by pricing or tagging.
Increased customer loyalty with personalized shopping experiences and attentive service.
Behavioral Technician
Accessible Space INC.
07.2013 - 01.2016
Promoted a safe and nurturing environment for over 13 clients, ensuring their comfort and well-being throughout therapy sessions.
Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
Provided one-on-one support and guidance for clients in various settings, promoting generalization of learned skills.
Implemented social skills training groups, increasing peer interaction opportunities for clients.
Head Cashier
99 Cent Store
06.2008 - 07.2013
Trained and coached over 10+ cashier team members on checkout procedures and strategies to maximize customer satisfaction.
Ensured a clean and organized work environment by enforcing strict policies on cleanliness and orderliness at the registers.
Increased customer satisfaction by addressing and resolving customer issues promptly and professionally.
Assisted in inventory management tasks such as stocking shelves, conducting counts, or placing orders when necessary.
Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
Optimized shift schedules to ensure adequate staffing levels during busy periods while minimizing labor costs.
Education
High School Diploma -
Liberty High School
3700 Liberty Heights Ave., Henderson, NV 89052
06.2008
Some College (No Degree) - General Studies
College of Southern Nevada
6375 W. Charleston Blvd.
Skills
Technology-savvy
Proficiency in MS Windows
Proficiency in QuickBooks
Ambitious
Tenacious
Problem solving
Work independently
Collaboratively
Currentskills
Technology-savvy, with proficiency in MS Windows and QuickBooks.
Ambitious and Tenacious
Capable of problem solving
Work independently as well as collaboratively
Careerfocus
I am ambitious, detailed oriented and not afraid of a challenge. I have a strong work ethic with solid interpersonal skills and value professionalism. My career focus is to maintain employment with a company I can learn new skills and advance.