Eric Dawkins
Rochester Hills,MI
Summary
Experienced Loss Prevention Investigator specializing in thorough theft investigations and loss mitigation. Leverages investigative techniques and surveillance expertise to safeguard assets and reduce risk. Analyzes complex data to identify patterns and implement strategic solutions, leading to improved operational efficiency and reduced internal shrinkage.
Overview
14
14
years of professional experience
Work History
Asset Protection Investigator
Nieman Marcus
Troy, MI
06.2021 - Current
- Conduct investigations into internal and external theft utilizing CCTV, public records databases, and internal sales tracking systems.
- Conducted investigations into credit card fraud cases to identify suspicious activities.
- Compiled and presented internal investigation reports to Human Resources and management, ensuring informed decision-making.
- Executed monthly audits and facilitated training meetings, enhancing staff awareness of loss prevention measures.
- Collaborated with store management to develop loss prevention strategies.
- Trained staff on loss prevention techniques and security protocols, fostering a culture of safety and vigilance.
- Managed store opening and closing procedures while responding to alarm calls outside of operating hours.
- Address emergencies and ensure the overall safety and security of the store environment.
Election Co-Chair
City of Rochester Hills
Rochester Hills, MI
08.2022 - Current
- Supervised election inspectors to enhance polling place operations and voter experience.
- Maintained communication with city clerk's office to resolve procedural matters and ensure compliance.
- Responded to inquiries and provided guidance on election-related issues.
- Ensured integrity of electoral process through adherence to established guidelines, fostering public trust. the integrity of the electoral process through adherence to regulations.
Store Detective
Meijer
Rochester Hills, MI
01.2019 - 06.2021
- Investigate incidents of internal and external theft using CCTV and internal sales tracking programs.
- Conducted interviews with suspects during internal investigations to gather information and support case resolution.
- Interviewed suspects, informants, and witnesses to gain a clearer picture of criminal acts and collect statements.
- Reviewed inventory records to identify discrepancies, contributing to loss prevention strategies and reducing potential theft.
- Performed monthly audits and participated in store training meetings to enhance security awareness and operational compliance.
- Respond to emergencies, ensuring the safety of the store premises.
- Conduct routine patrols of the exterior of the building.
Loss Prevention Associate
Carson’s
Rochester Hills, MI
06.2018 - 10.2018
- Investigated internal and external theft incidents to mitigate losses.
- Conducted floor patrols to ensure store safety and security compliance.
- Monitored store premises to deter theft and ensure safety compliance.
- Conducted regular audits of merchandise and inventory to identify discrepancies.
- Collaborated with law enforcement to report and investigate suspicious activities.
Crowd Control Attendant
Palace Sports and Entertainment
Auburn Hills, MI
05.2012 - 06.2017
- Oversaw security in the owner's suite during events to maintain adherence to security protocols.
- Patrolled venue and responded to security-related calls to ensure guest safety.
- Conducted security checks at guest entry points to prevent unauthorized access.
- Trained new attendees and guided adherence to established procedures for consistent security compliance.
Education
Bachelor of Science - Criminal Justice
Northern Michigan University
Marquette, MI05-2014
Skills
- Surveillance analysis
- Risk assessment
- Emergency planning
- Conflict management
- Verbal de-escalation
- Staff training
- Training mentoring
- Personnel supervision
- Microsoft Office proficiency
- Computer troubleshooting
- Multitasking abilities
- Active listening skills
- Quick learning aptitude
Timeline
Election Co-Chair
City of Rochester Hills
08.2022 - Current
Asset Protection Investigator
Nieman Marcus
06.2021 - Current
Store Detective
Meijer
01.2019 - 06.2021
Loss Prevention Associate
Carson’s
06.2018 - 10.2018
Crowd Control Attendant
Palace Sports and Entertainment
05.2012 - 06.2017
Bachelor of Science - Criminal Justice
Northern Michigan University