Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
Work History
Branch Operations Manager
SRS Distribution/Heritage Pool Supply Group
10.2017 - Current
Manage branch and warehouse in compliance with company's policies and vision
Oversee shipping, receiving and warehousing operations
Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
Manage stock control, inventory, and reconcile with data storage system
Setup layout and ensure efficient space utilization
Load and unload products from trailers using forklift trucks and other material handling equipment
Adhered to regulations: Complied with OSHA, DOT, and other organizational standards
Maintained safety standards for DOT vehicles and ensure these are properly inspected and maintained, and that drivers followed safe speeds
Managed daily branch operations for optimal productivity and customer satisfaction.
Trained employees on proper procedures and strategies to improve productivity.
Collaborated with senior management to create strategic plans for future branch growth and expansion.
Conducted regular performance evaluations for staff members, identifying areas for improvement and opportunities for advancement.
Oversaw inventory management processes, ensuring accurate records and timely reordering for optimum stock levels.
Reduced staff turnover with effective training programs and employee support initiatives.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Established internal audit and cycle count procedures to validate and improve accuracy of financial reporting.
Utilized financial software to prepare consolidated financial statements.
Achieved cost savings through diligent budget management and negotiation with vendors on pricing and contracts.
Operations Supervisor
Sears Corporation
10.2009 - 09.2016
Supervise and coach overnight restocking staff of 20 to 30 employees
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
Plan and arrange activities, delegate responsibilities, and coordinate tasks
Education
High School Diploma -
Dr. Manuel de la Pila Iglesias High School
Ponce, PR
05.2006
Skills
Self motivated
Staff supervision
Employee development
Customer and vendor relations
Delivery fleet management
Branch operations management
Excellent work ethic
Warehouse Management
Shipping & Receiving
Freight Experience
Strategic Planning
Compliance Management
Forklift
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Branch Operations Manager
SRS Distribution/Heritage Pool Supply Group
10.2017 - Current
Operations Supervisor
Sears Corporation
10.2009 - 09.2016
High School Diploma -
Dr. Manuel de la Pila Iglesias High School
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