Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
Generic

Ruben Vega

Somis,CA

Summary

As a Journeymen Plumber with 20+ years of experience. Responsible to offer the best customer service in the installation and maintenance of plumbing repairs and replacements.Integrity,respect and devotion to my career. Skilled in gas line, copper,pex,cpvc,uponor installation and sewer drain lines from secondary to sewer line replacements via trenchless,linear and epoxy technology by running of sewer camera locating. Installing fixtures,backflow devices,pressure regulators.

Branch Manager with 5+years of experience.Responsible for developing relationships with customers and contractors building a team teaching and balancing the best profitably for the company. Ensuring that work is performed according to contract requirements.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Branch Operations Manager

Rotoco LLC
Ventura, CA
08.2017 - 05.2024
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Developed strategies to increase customer satisfaction and loyalty.
  • Managed staff scheduling, hiring and training processes.
  • Conducted regular performance reviews for all employees in the branch.
  • Monitored financial performance of the branch on a monthly basis.
  • Implemented internal control procedures to minimize risk exposure and maximize profitability.
  • Provided guidance and support to team members regarding problem resolution and customer service issues.
  • Analyzed data to identify trends related to products, services, customers and markets served by the branch.
  • Resolved escalated customer complaints in a timely manner.
  • Established strong working relationships with external partners such as vendors and suppliers.
  • Coordinated promotional campaigns for new products or services in order to boost sales revenue.
  • Assisted other branches when needed during peak periods or special projects.
  • Facilitated weekly meetings with staff members to discuss progress on current initiatives.
  • Organized professional development programs for employees at all levels of the organization.
  • Provided feedback on employee performance evaluations conducted by supervisors.
  • Managed and inspired team members to perform to full potential, driving branch profitability.
  • Assigned duties to employees and examined work for accuracy, neatness and timeliness.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Planned work schedules to maintain adequate staffing levels.
  • Disciplined employees to encourage compliance with company policies and procedures.
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Supported outside sales force in servicing and obtaining new business.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Created and updated financial reports on frequent basis to present information to leadership teams.
  • Conducted reviews and evaluations for cost-reduction opportunities.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.

Lead Plumbing Technician/Project Manager

Mr. Rooter Plumbing, Inc.
Camarillo, CA
07.2013 - 07.2017
  • Conducted classes and training on safety and customer service which also included plumbing trade.
  • Ensure that our technicians were ready for the day conducting positive tailgate meetings daily.
  • Input Timecards to excell application daily to send to corporate on a timely manner.
  • Perform Ride alongs with Technician to ensure that our technicians were offering full service to customer and educating customers on any questions that would arise.
  • Batching of invoices daily to send to corporate on a timely manner.
  • Perform camera inspections for our customers to check drain lines for any immediate issues or future issues that need to be fixed or replaced.
  • Signing contracts performing evaluations of plumbing drain systems and offering best solutions to the customer.
  • Negotiated contracts and estimates with customers.
  • Develop Relationships with our customers at the same time educate customers on there plumbing issues by providing full service of project in hand.
  • Skilled with excel,microsoft,service titan and send emails daily.
  • Excellent communication skills.
  • Operated equipment such as sewer snakes for drain cleaning,sewer camera and locate,jetters,pull machine,linear and epoxy equipment,excavators,dump trucks and trailers.
  • Installation and replacement of sewer lines via Trenchless,linear,epoxy technology.
  • Installation of plumbing fixtures toilets,sinks,tankless and regular water heaters,pressure regulators,backflow devices,tubs and showers residential and commercial applications.
  • Hold Journeyman card by PHCC certifications pex,norits,butt fusion,uponor,home improvement salesperson identification.

Lead Plumbing Techncian

Roto-Rooter Plumbing & Drain Services
Santa Barbara, CA
08.2009 - 06.2013
  • Installed gas and water pipes to connect fixtures, appliances, and equipment.
  • Maintained plumbing systems by performing routine maintenance tasks such as replacing washers, repairing leaks, unclogging drains, and checking faucets for proper operation.
  • Repaired or replaced defective equipment parts using hand tools and power tools.
  • Inspected drainage and other plumbing systems for compliance with local regulations.
  • Determined the cause of plumbing problems through visual inspections or use of diagnostic tests.
  • Located clogged drains using cameras or ultrasonic locating devices.
  • Removed old pipes during remodeling projects while ensuring minimum disruption to customers' operations.
  • Cleaned kitchen grease traps to prevent blockages in waste lines.
  • Replaced worn-out seals in showerheads, toilets, sinks,.
  • Cut openings in walls or floors to accommodate pipe installation.
  • Connected pipes using couplings, clamps, screws,.
  • Installed valves for controlling water flow from tanks and mains.
  • Soldered pipes together when necessary.
  • Assembled fittings such as elbows tees unions flanges,.
  • Identified potential safety hazards due to faulty installations or repairs.
  • Responded promptly to emergency calls regarding broken and leaking pipelines.
  • Provided technical advice to customers on best practices for maintaining plumbing systems.
  • Adhered strictly to all safety protocols while working onsite.
  • Provided estimates and filled out contracts accordingly
  • Oncall services and weekends when need

Plumbing Technician

Rescue Rooter Plumbing
Ventura, CA
01.2001 - 07.2009
  • Service customers oncall and weekends when needed service and repair plumbing.
  • Installed gas and water pipes to connect fixtures, appliances, and equipment.
  • Tested pipe systems and fixtures using pressure gauges, CO2 testing , and other devices.
  • Presented estimates and signed contracts for repairs or replacements of plumbing and sewer line projects.
  • Equipment sewer snakes,sewer camera,jetter,location of pipes,leak locate,excavator,dump truck.
  • Journeyman plumber card by PHCC.
  • Replacement of sewer lines,drain lines,septic tanks,drilling of pitts,water repipes,water heaters all fixtures including toilets,tubs,showers,sinks.
  • Sales of plumbing repair and replacement.
  • Certifications pex,HIS card,butt fusion,noritz,uponor.

Plumber

Lebradco Plumbing
Camarillo, CA
02.1997 - 12.2000
  • Installation of ground works
  • Read blueprints accurately to determine dimensions of piping required for installation projects.
  • Install secondary waist drain lines
  • Installation of vents
  • Installation of copper lines
  • Installation of gas lines
  • Installation of finish toilets,sinks,faucets,tub/shower valves,water heaters.
  • Different new construction projects.
  • Installation of ABS pipe,PVC schedule 40 and schedule 80 Pipe,copper,black iron,galvanized,cast iron,CPVC,uponor pex.
  • Tested pipe systems for leaks using air and water pressure gauges.
  • Soldered copper pipe joints to connect water supply lines for new installations.
  • Ran tests on newly installed systems to ensure proper functionality before finalizing projects.
  • Completed walk-throughs of completed systems to verify code adherence.

Education

Plumbing Technology

PHCC Journeyman Apprenticeship Program
Camarillo, CA
06-2002

Plumbing Technology

CET Center Employment Training Trade School
Oxnard, CA
05-1997

High School Diploma -

Rio Mesa High School
Oxnard, CA
06-1996

Skills

  • Leadership
  • Integrity
  • Communication
  • Management
  • Plumbing system installation and maintenance
  • Problem solving and diagnostics
  • Journeyman license plumber
  • Self motivated
  • Customer service
  • Teamwork

Affiliations

  • Camping,Family,fishing and playing cornhole.

Languages

English
Professional
Spanish
Professional

Accomplishments

  • Technician of the year 6 times 2 different companies
  • Project supervisor of the Year 2 times
  • Highest Job Average Award 2005,2006,2007,2009,2011,2014,2015,2016
  • Branch Manager of the Year 2020,2021,2022
  • 2018 offered Branch Manager position

Certification

  • PHCC Journeyman License
  • Plumbing trade Certification

References

References available upon request.

Timeline

Branch Operations Manager

Rotoco LLC
08.2017 - 05.2024

Lead Plumbing Technician/Project Manager

Mr. Rooter Plumbing, Inc.
07.2013 - 07.2017

Lead Plumbing Techncian

Roto-Rooter Plumbing & Drain Services
08.2009 - 06.2013

Plumbing Technician

Rescue Rooter Plumbing
01.2001 - 07.2009

Plumber

Lebradco Plumbing
02.1997 - 12.2000

Plumbing Technology

PHCC Journeyman Apprenticeship Program

Plumbing Technology

CET Center Employment Training Trade School

High School Diploma -

Rio Mesa High School

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