Eric Digges

• Partnered with leaders and stakeholders to develop and execute a Talent Acquisition strategy for the organization.
• Identified recruitment and performance metrics/data to analyze trends, drive continuous improvement, and assess progress.
• Led a team of up to 6 Recruiters and Specialists that supported client groups across the enterprise.
• Promoted a team culture of collaboration, accountability, development, and open communication.
• Collaborated with team members to establish personal goals and KPIs and routinely reviewed progress and opportunities.
• Mentored junior recruiters, fostering skill development and improving team performance.
• Reviewed, proposed, and implemented tools, software, and solutions that increased TA efficiency and efficacy.
• Encouraged feedback from client groups to improve Talent Acquisition support.
• Partnered with cross-functional resources to understand and execute the workforce plan.
• Administered the relocation program for the organization.
• Participated on the Employee Value Proposition (EVP) team.
• Led the Inclusion, Diversity, Equity & Alignment (IDEA) People Processes Team.
• Partnered with the Corporate Branding team to create and maintain an American Woodmark employer brand.

Partnered with HR Business Partners and Hiring Managers to build hiring strategies within assigned client group.

• Sourced, interviewed, and presented qualified candidates to hiring managers and gathered feedback to refine recruiting strategy.
• Promoted American Woodmark's culture, benefits, and career growth opportunities.
• Developed and maintained strong working relationships with executives, HR teams, and hiring managers.
• Collaborated with stakeholders to streamline the recruitment processes to enhance candidate experience and reduce time-to-fill.
• Promoted a positive candidate experience.
• Utilized multiple tools and platforms to source qualified passive candidates.
• Contributed to meeting/exceeding TA metrics.

• Supported American Woodmark's salaried hiring process.
• Standardized processes to support the TA Team and greater HR community.
• Promoted a positive candidate experience.
• Served as the primary point-of-contact for pre-employments screenings, I-9 coordination and completion, relocation administration, and other Talent Acquisition-related systems and processes.
• Led the Policy Review Team that reviewed and updated all HR policies.
• Managed personnel files and conducted routine audits to ensure compliance.
• Prepared routine reports to track TA metrics.

• Served as the primary Shenandoah Cabinetry point of contact for Lowe's stores in a specified territory.
• Built relationships with Lowe's representatives to increase awareness of the Shenandoah Cabinetry brand.
• Positioned Shenandoah Cabinetry as a premier provider of cabinetry and full-cycle service.
• Facilitated trainings with new designers to highlight the quality and value of Shenandoah Cabinetry.
• Set call objectives that emphasized quality, content, and length.
• Set personal daily call goals that exceeded those set for the department.
• Received ‘Rep of the Month' honors for January and February '17.

• Educated potential clients on the features and benefits of AutoCorner products and services.
• Built relationships with potential customers in the automotive industry.
• Prepared email campaigns that presented AutoCorner products and services to potential clients.
• Interacted directly with current and potential clients through telephone conversations and email correspondence.

• Established and launched a quality driven, fast-paced restaurant with a customer service focus.
• Responsible for interviewing, staffing, training, reviewing, promoting, and coaching of all team members.
• Led the on-boarding process for new hires and ensured all required paperwork was complete and accurate.
• Ensured compliance with all state and federal regulations.
• Developed a comprehensive staff training program, and personally trained staff in all areas of the restaurant.
• Provided frequent, timely feedback to team members on performance and opportunities.
• Routinely audited processes and procedures to identify and improve areas of opportunity.
• Monitored shift work to ensure product quality, customer service and time targets were met.
• Worked directly with vendors to establish pricing and build a top-quality menu.
• Planned and executed daily shifts to ensure proper staffing and product levels.
• Established cost, waste, staffing and budget goals.
• Communicated procedures, expectations, and goals to team members on a daily basis.

• Led several areas of responsibility and held Bar Manager, Kitchen Manager, Server Manager, Safety Manager, and Inventory Manager roles.
• Responsible for staffing, training, scheduling, and management of up to 95 direct reports in a fast-paced environment.
• Interviewed candidates, logged all pertinent applicant information and provided timely feedback.
• Performed the new-hire orientation process and collected, reviewed and submitted all required paperwork.
• Provided on-going training opportunities for team members.
• Established and worked within ordering and inventory budgets.
• Performed weekly and monthly safety inspections and maintained safety and equipment certifications for all staff.
• Collaborated regularly with other members of the management team to share expectations, goals and procedures.
• Contributed to a 14% bar sales increase as Bar Manager by performing frequent and accurate inventories, increasing training, decreasing waste, and introducing new products.