Eric Dixon
Atlanta,Ga
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
17
17
years of professional experience
Work History
Bag Room Lead
Alliance Ground International
Atlanta, GA
03.2024 - Current
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Followed established policies and procedures related to security measures within the bag room.
- Transported heavy luggage using appropriate equipment such as carts and dollies.
Dispatch Supervisor
Delta Global Services
Atlanta, Ga
11.2018 - 07.2020
- Dispatched cleaning teams seamlessly by carefully monitoring team size, distance and time between arriving flights, and the required amount to service Delta aircrafts.
- Collaborated with Concourse Supervisors to maintain cleaning teams adherence and safety issues.
- Oversaw up to three dispatchers on the PM shift.
- Managed communication between Delta Coordinators and DGS managers with any concerning issue.
Pawnbroker
Cash America Pawn
Forest Park, Ga
02.2015 - 07.2018
- Provided short-term loans to customers in exchange for valuable items such as jewelry, electronics, and musical instruments.
- Made judgments about items' condition and resale potential.
- Arranged attractive and creative displays to catch the eye of incoming customers and encourage sales.
- Used scales and jewelers' loupes to closely examine some items brought in by customers.
Ramp Supervisor
AirTran Airways
Atlanta, Ga
11.2008 - 11.2013
- Provided guidance and support to staff members when needed in order to maintain a safe working environment.
- Developed strategies for improving efficiency within the ramp team while maintaining high levels of service quality.
- Monitored daily activity of the ramp staff to ensure efficient operations and completion of tasks.
- Trained new employees in all aspects of airport operations including baggage handling, cargo loading and unloading, aircraft marshaling, de-icing and fueling.
Education
High School Diploma -
Benjamin E. Mays High
Atlanta, Ga06-2002
Some College (No Degree) - Mass Communication
State University of West Ga
Carrollton, GASkills
- Microsoft Office proficient
- Attention to detail
- Safety awareness
- Dispatch coordination
- Prioritization
- Multitasking
- Baggage handling
- Time management
- Safety compliance
- Equipment operation
- Team collaboration
- Customer service
- Problem solving
- Communication skills
- Employee training
Timeline
Bag Room Lead
Alliance Ground International
03.2024 - Current
Dispatch Supervisor
Delta Global Services
11.2018 - 07.2020
Pawnbroker
Cash America Pawn
02.2015 - 07.2018
Ramp Supervisor
AirTran Airways
11.2008 - 11.2013
High School Diploma -
Benjamin E. Mays High
Some College (No Degree) - Mass Communication
State University of West Ga