Eric Edwards
Newton Falls,OH
Summary
Personable Plumber possessing strong work ethic, outstanding customer service and desire to provide quality workmanship to residential customers. Knowledgeable about importance of quality work and preventive maintenance. Over 5 years of experience in residential and commercial plumbing. Generated over $250,000 in revenue as a service plumber
Overview
8
8
years of professional experience
1
1
Certification
Work History
Owner/Operator
Mahoning Valley Drain Services LLC
09.2023 - Current
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Operated with safety and skill to avoid accidents and delays.
- Unclogged sewers, kitchen and bathroom sinks and tubs using plumbing snakes and machines.
Service Plumber
Smylie One Heating
04.2023 - 08.2023
- Independently worked on projects while offering process coordination and cooperation with other teams.
- Selected type and size of piping required for each project.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Offered guidance and training to junior team members.
- Communicated with customers to provide repair recommendations, determine project estimation costs and define project completion dates.
- Complied with state plumbing codes throughout duration of each project.
- Kept detailed job records using Field Desk to maintain up-to-date filing system.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
- Planned pipe system layout, installation and repair according to specifications.
- Fabricated piping pieces and components in line with design specifications for each system.
- Provided on-call services
Service Plumber
Apollo Heating & Cooling
03.2022 - 04.2023
- Independently worked on projects while offering process coordination and cooperation with other teams.
- Selected type and size of piping required for each project.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Offered guidance and training to junior team members.
- Communicated with customers to provide repair recommendations, determine project estimation costs and define project completion dates.
- Complied with state plumbing codes throughout duration of each project.
- Kept detailed job records using Service Titan to maintain up-to-date filing system.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
- Planned pipe system layout, installation and repair according to specifications.
- Fabricated piping pieces and components in line with design specifications for each system.
Contruction Plumber
Dye Plumbing Inc.
11.2020 - 03.2022
- Commercial new construction plumbing
- Lead for small group projects
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Complied with state plumbing codes throughout duration of each project.
- Measured, threaded, and cut materials to correct angles.
- Selected type and size of piping required for each project.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Cut and drilled holes in walls to permit passage of pipes.
Service Plumber
Smylie One Heating
09.2019 - 11.2020
- Independently worked on projects while offering process coordination and cooperation with other teams.
- Selected type and size of piping required for each project.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Offered guidance and training to junior team members.
- Communicated with customers to provide repair recommendations, determine project estimation costs and define project completion dates.
- Complied with state plumbing codes throughout duration of each project.
- Kept detailed job records using Field Desk to maintain up-to-date filing system.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
- Planned pipe system layout, installation and repair according to specifications.
- Fabricated piping pieces and components in line with design specifications for each system.
- Provided on-call services
HydroJet Technician
Wilson Companies
12.2018 - 09.2019
- Hydrojet operator
- Unclogged sewers, kitchen and bathroom sinks, and tubs using plumbing snakes and machines.
- Cleaned main and secondary drains in homes and commercial buildings using cable or high-pressure water jets.
- Filled out accurate logs and job reports after every service call and submitted for supervisor review.
- Cleaned and disinfected domestic basements and other areas flooded by sewer stoppages.
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Inspected sewers and piping systems to assess quality and condition.
- Kept detailed job records using Service Titan to maintain up-to-date filing system.
Driver
PPG Paints
03.2018 - 12.2018
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained a professional and friendly demeanor during deliveries to uphold the company's reputation.
- Delivered goods and products to customers on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading, and operating vehicles.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Maintenance Technician
A & E Repair
10.2017 - 03.2018
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
HyrdoJet Technician
Blind & Sons
07.2015 - 09.2017
- Hydrojet operator
- Unclogged sewers, kitchen and bathroom sinks, and tubs using plumbing snakes and machines.
- Cleaned main and secondary drains in homes and commercial buildings using cable or high-pressure water jets.
- Filled out accurate logs and job reports after every service call and submitted for supervisor review.
- Cleaned and disinfected domestic basements and other areas flooded by sewer stoppages.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Inspected sewers and piping systems to assess quality and condition.
- Kept detailed job records using Field Desk to maintain an up-to-date filing system.
Education
Associate of Applied Science - Business Management & Technology
University of Akron
Akron, OHSkills
- Hydro Jetting
- Problem Solving
- Customer Service
- Skilled With Both Hand and Power Tools
- Plumbing
- Commercial Construction Experience
- Gas Line Repair
- Water Heater Maintenance
- Inventory Management
- Estimating Costs
- Record Keeping Organization
Certification
- DOT/CMV Driver Certification - December 2023 - December 2025
Timeline
Owner/Operator
Mahoning Valley Drain Services LLC
09.2023 - Current
Service Plumber
Smylie One Heating
04.2023 - 08.2023
Service Plumber
Apollo Heating & Cooling
03.2022 - 04.2023
Contruction Plumber
Dye Plumbing Inc.
11.2020 - 03.2022
Service Plumber
Smylie One Heating
09.2019 - 11.2020
HydroJet Technician
Wilson Companies
12.2018 - 09.2019
Driver
PPG Paints
03.2018 - 12.2018
Maintenance Technician
A & E Repair
10.2017 - 03.2018
HyrdoJet Technician
Blind & Sons
07.2015 - 09.2017
Associate of Applied Science - Business Management & Technology
University of Akron
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