Summary
Overview
Work History
Education
Skills
Websites
Resume Objective
Accomplishments
Timeline
Generic
Eric Faltermeier

Eric Faltermeier

Lawrence

Summary

Shift Manager at Andy's Frozen Custard with expertise in team leadership and quality assurance. Demonstrated ability to train staff and resolve issues, resulting in improved customer satisfaction and operational standards. Proficient in Python, C++, SQL, and additional programming languages. Founder of JCCC Competitive Volleyball Club and leader in high school Esports club, excelling in fast-paced environments with a focus on communication and operational excellence.

Overview

4
4
years of professional experience

Work History

Shift Manager

Andy's Frozen Custard
Overland Park
04.2023 - Current
  • Lead the shift ensuring employees stay on task and the quality of the product is always up to standard.
  • Trained numerous new employees, helped develop necessary skills in order to succeed at Andy's.
  • Left in the store alone to prepare the toppings for the coming days while helping customers as needed.
  • Helped in the hiring process of new employees.
  • Ordered supplies for the week ensuring that the store had everything it needed at all times and not ordering too much as to not let any product go bad.
  • Helped run one of the top stores in the market in various metrics.

Store Associate

TJMaxx
Overland Park
06.2021 - 08.2021
  • Often assisted in the nightly closing of the store, cleaning floors, and register areas, organizing/tidying of store merchandise, and returning unwanted merchandise to the sales floor.
  • Operated various equipment including to cash registers, ticket makers, and store computers for training purposes.
  • Engaged with customers on a regular basis answering any questions or concerns and helped improve their overall customer experience.
  • Actively worked as a team member ensuring that every task was completed correctly and quickly to ensure a job well done.

Education

Highschool Graduate -

Blue Valley Southwest
Overland Park, KS
01.2021

Some College (No Degree) - Computer Science

University of Kansas
Lawrence, KS

Skills

  • Effective communication
  • Quality assurance
  • Team leadership
  • Time management
  • Problem solving
  • Staff training
  • Analytical thinking
  • Strong work ethic
  • Attention to detail
  • Rapid learner
  • Spanish proficiency
  • Self-motivation
  • Programming languages: Python, C, C#, JavaScript, HTML, SQL, Java

Websites

Resume Objective

College Sophomore with multiple years of teamwork and communication experience. Involved in numerous competitive sports teams as a member and captain. Founder of the JCCC competitive volleyball club. Experience with Java, Python, C#, and C++ programming languages.

Accomplishments

  • Deans Honor Roll 3 semesters in a row

Timeline

Shift Manager

Andy's Frozen Custard
04.2023 - Current

Store Associate

TJMaxx
06.2021 - 08.2021

Highschool Graduate -

Blue Valley Southwest

Some College (No Degree) - Computer Science

University of Kansas

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