Eric Farmer

Oversaw installation and maintenance of technology solutions in quick service restaurant settings. Managed point of sale systems, headset systems, drive-thru timing systems, digital menu boards, product holding unit management systems, security cameras, access control systems, satellite radio, TV, ISP, firewall, Wi-Fi, office PCs, and peripherals to enhance operational efficiency.

Oversaw installation and maintenance of various technology systems to enhance operational efficiency. Managed implementation of drive-thru headset systems and digital menuboards. Coordinated setup of video walls and training/conference room systems to support team collaboration. Trained new and junior technicians.

Installed and maintained desktops, laptops, servers, firewalls also phone, access control, security and camera systems both onsite and via remote support to support and enhance client operations.

Oversaw installation and maintenance of various technology systems to enhance operational efficiency. Managed implementation of drive-thru headset systems and digital menuboards. Coordinated setup video walls and training/conference room systems to support team collaboration. Trained new and junior technicians.

Oversaw a diverse network environment comprising over 900 workstations, 300 printers, and 16 network-attached copiers. Directed the management of Novell and Windows servers utilizing fiber optic WAN connections, Cisco PIX firewall, and content management systems. Supervised phone systems, PA systems, theatrical sound and lighting systems, and clock systems. Led a team of one full-time systems technician and four part-time technical support representatives. Managed vendor contracts and leases for district technology systems, contributing to the effective administration of an annual technology budget of approximately $400,000.