ERIC FATH
Lynchburg,VA
Summary
Highly personable, results-oriented leader with excellent decision-making abilities, analytical skills, and aptitude for quickly interpreting and applying information. Proven success in strategic planning, data analysis and application, and implementing calculated decisions. Provides strong leadership of a diverse staff to deliver superior quality operations.
Overview
10
10
years of professional experience
Work History
SENIOR MANAGER, DC OPERATIONS
J. Crew Global Supply Chain
08.2020 - Current
- Responsible for all 1st shift operations, effectively directing a team of 400 Associates, Supervisors, and Managers
- Spearhead change management efforts through collaboration spanning numerous support teams and various sites, both in-person and remotely
- Identify opportunities to promote continuous process improvement and increase first pass yield
- Drive performance through individual accountability, technology optimization, and KPI analysis
- Champion core organizational values to improve the cultural experience of all employees
- Establish and measure operational budget, efficiency, quality, and safety objectives
- Conduct regular focus groups to enhance employee engagement and encourage constructive communication between associate base and senior leadership.
OPERATIONS SUPERVISOR
Gap, Inc.
06.2019 - 08.2020
- Provided supervision of a high-volume distribution center order picking department
- Supervised a dynamic team of 54 direct reports, working multiple productive and supportive functions by training, motivating, coaching, and developing the team to exceed fulfillment goals
- Adhered to strict budgetary expectations by properly managing staff functions and driving productivity
- Effectively partnered across multiple departments, leveraging support teams to achieve expected outcomes
- Quickly addressed and overcame challenges through flexible problem solving and process analysis.
DIRECTOR OF OPERATIONS
Hudson Valley Community Center
01.2014 - 06.2018
- Responsible for the efficient operation of a 40,000 square foot community facility
- Provided strong leadership for all administrative, major systems maintenance, and HVCC program functions
- Directed the successful execution of facility programs, large-scale renovation projects, fundraisers, and community events
- Negotiated terms and monitored the successful execution of contractual vendor agreements
- Hired, trained, and coached personnel through weekly staff meetings and regular performance reviews
- Developed strong community relations through organizing collaborative workshops among other 501(c)(3) organizations.
Education
Bachelor of Science - Sport Management
Liberty University
Skills
- Large-scale logistics planning and execution
- Identifying and improving operational deficiencies
- Change management
- Driving results
- Talent building and coaching
- Managing diverse employee groups and stakeholders
Timeline
SENIOR MANAGER, DC OPERATIONS
J. Crew Global Supply Chain
08.2020 - Current
OPERATIONS SUPERVISOR
Gap, Inc.
06.2019 - 08.2020
DIRECTOR OF OPERATIONS
Hudson Valley Community Center
01.2014 - 06.2018
Bachelor of Science - Sport Management
Liberty University
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