Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Eric Figueroa

Brentwood,CA

Summary

Dynamic and accomplished professional with over a decade of experience in law enforcement, executive protection, and crisis management. Proven track record in building and managing high-performing teams, conducting risk assessments, and implementing strategic security measures. Adept at fostering leadership communication, managing complex operations, and ensuring safety in high-pressure environments. Passionate about advancing security leadership and maintaining business continuity through proactive, intelligence-driven strategies.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Loan Officer

Ameritrust Mortgage
Walnut Creek, CA
01.2020 - Current
  • Collaborated with internal teams such as underwriting, legal, operations, and marketing to ensure timely completion of loan transactions according to established standards and procedures.
  • Helped customers make informed decisions about loans and lines of credit based on availability, terms, and benefits.
  • Maintained a strong knowledge base of lending regulations, best practices, and industry trends.
  • Processed challenging loan applications for first-time borrowers, self-employed applicants, and borrowers with problematic credit histories.
  • Developed and maintained knowledge of available loan products, processing procedures, and underwriting guidelines.

Police Sergeant

City of Palo Alto
Palo Alto, CA
06.2011 - 03.2025
  • Led day-to-day law enforcement operations, ensuring community safety and effective crisis management.
  • Conducted comprehensive risk assessments and developed security strategies to mitigate potential threats.
  • Supervised personnel, providing leadership, guidance, and training to ensure operational excellence.
  • Collaborated with divisional commanders and external agencies, including law enforcement at the state and federal levels.
  • Planned and coordinated security for special events, executive protection, and secure travel arrangements.
  • Evaluated evidence for validity and provided testimony during administrative and criminal court hearings.
  • Managed budget and contracts associated with law enforcement operations.
  • Participated in public outreach programs to engage and build trust within the community.
  • Developed and enforced policies, procedures, and performance standards to maintain consistency and accountability.
  • Spearheaded initiatives to enhance community safety through proactive policing and innovative security solutions.

Education

Bachelor of Science - Business Management

California State University, East Bay
Hayward, CA
07-2021

California POST Law Enforcement Certificate - Law Enforcement

Santa Clara County Regional Police Academy
Morgan Hill, CA
12-2011

Skills

  • Executive Protection Operations
  • Crisis Management and De-escalation
  • Risk Assessment and Mitigation
  • Personnel Supervision and Development
  • Security Threat Assessment
  • Incident Response and Emergency Preparedness
  • Investigative Techniques
  • Conflict Resolution and Team Leadership
  • Budget and Contract Management
  • Law Enforcement Strategy
  • Project Management
  • Defensive Driving and Secure Travel Coordination
  • Regulatory Compliance
  • Customer Service
  • Time Management

Certification

  • California POST Intermediate Certificate
  • California POST Advanced Certificate
  • California POST Supervisory Certificate
  • California POST Defensive Tactics Instructor Certificate
  • California POST Emergency Vehicle Operations Course Instructor Certificate
  • California Post Motorcycle Certificatte
  • California NMLS License
  • California DRE License
  • Advanced Security Operations and Threat Assessment Training

References

References available upon request.

Timeline

Senior Loan Officer

Ameritrust Mortgage
01.2020 - Current

Police Sergeant

City of Palo Alto
06.2011 - 03.2025

Bachelor of Science - Business Management

California State University, East Bay

California POST Law Enforcement Certificate - Law Enforcement

Santa Clara County Regional Police Academy
Eric Figueroa