Summary
Overview
Work History
Education
Skills
Awards
Certification
Timeline
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Eric Ford

Eric Ford

Lewis-McChord

Summary

Highly innovative and results-oriented Construction Manager with specialized experience applying negotiating principles, negotiating and overseeing project plans, budgets, and schedules with clients and awardees to establish baselines for award management. Skilled at working with stakeholders and key leadership in various Federal agencies, State and local governments, community organizations, and environmentalists. A retired Military Veteran with extensive experience and knowledge of negotiating contract modifications, financial management tools, and accountability. Solid track record for executing award preparations, statements of work, and grant determinations. Outstanding interpersonal skills and proven ability to collaborate & work effectively with diverse populations and maintain excellent diplomacy..

Overview

40
40
years of professional experience
1
1
Certification

Work History

Facility Operations Manager

Veterans Benefits Administration
12.2023 - Current
  • Developed strong relationships with vendors, negotiating favorable contracts for goods and services.
  • Reduced operational costs through effective resource management and strategic planning.
  • Created budgets for various departments, tracking expenses closely to ensure fiscal responsibility.
  • Coordinated with external contractors for necessary repairs or upgrades, ensuring minimal impact on daily operations.
  • Spearheaded continuous improvement initiatives that led to better work processes, increased efficiency, and reduced operating costs.

Contruction Analyst

Small Business Administration
11.2022 - 11.2023
  • Reviewed architectural drawings and specifications precisely, identifying discrepancies or inconsistencies that could negatively impact project timelines or budgets.
  • Facilitated effective communication among team members, fostering a collaborative environment that drove successful project completion.
  • Conducted post-project evaluations to assess performance and identify areas of improvement for future construction endeavors.
  • Optimized resource allocation for timely completion of construction projects within budget constraints.
  • Developed comprehensive project plans through meticulous research, careful coordination, and strategic planning.

Construction Control Representative

United States Army Corps Of Engineers
11.2019 - 11.2022
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Optimized workflow processes, allowing for more efficient use of resources and reduced turnaround times on projects.



Project Manager

Haskell
08.2014 - 11.2019
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.

Senior Advisor

Unites States Army
06.1985 - 09.2011
  • Mentored and trained highly talented staff, which prepared team members for providing exemplary service to clients.
  • Enhanced client relationships by providing strategic advice and guidance on industry trends and best practices.
  • Led change management initiatives to improve organizational effectiveness and support long-term growth objectives.
  • Maintained an extensive professional network and leveraged connections to secure new business leads, contributing to sustained growth over time.

Education

Master of Science - Organizational Leadership & Management

Colorado State University
Fort Collins, CO
08-2027

Bachelor of Arts - Organizational Leadership

University Arizona Global Campus
Chandler, AZ
08-2024

Bachelor of Arts - Business Administration

Arellano University
Manila, Philippines
06-2013

Skills

    Project Lifecycle Management Team Training & Mentoring Financial Management Level III Contractor

    Officer Contract Negotiations Problem Solving Accountability Customer Service Quality Assurance

Awards

Bronze Star, Meritorious Service Medal, 2 Purple Hearts, Defense Meritorious Service Medal, Joint Service Achievement Medal, 4 Army Accommodation Medals, 5 Army Achievement Medals, 3 Meritorious Unit Accommodation, 3 United States Army/ United States Air Force Presidential Awards, Iraqi Campaign Medal, Afghanistan Campaign Medal, Kuwait Liberation Medal, Southwest Asia medal, 2 National Defense Medals, Southwest Asia Service Medal w/3 Bronze Service Stars, Global War on Terrorism Service Medal, 3 Korean Defense, Service Medal, Iraqi Campaign Medal w/Campaign Stars, Army Service Ribbon, 7 Overseas Service Ribbons, Combat Action Badge. Pathfinder Badge, Parachute Badge, Air Assault Badge, Sapper Leaders Tab, British Army Jump Wings, Canadian Army Jump Wings, Audie Murphy Medal, Bronze de Fleury Medal. Defense Civilian Service Achievement Medal.

Certification

Contracting Officers Representative -Level III, Fundamentals of ACQ for Facilities Engineering (FE101) (2022), Contracting Officers Representative with Mission Focus (2021), Contracting Officers Representative Training (2021), Project Management Professional Course (2020), U.S. Army First Sergeant Course (2010), U.S. Army International Relation Course (2008), U.S. Army Battle Staff Course (2008), U.S. Army Engineering School Fort Leonardwood, Project and Construction Management (1986/2000/2002), Equal Opportunity Advisor Course (1997), U.S. Army Senior Leaders Course (1995), U.S. Army Advance leader Course (1992).

Timeline

Facility Operations Manager

Veterans Benefits Administration
12.2023 - Current

Contruction Analyst

Small Business Administration
11.2022 - 11.2023

Construction Control Representative

United States Army Corps Of Engineers
11.2019 - 11.2022

Project Manager

Haskell
08.2014 - 11.2019

Senior Advisor

Unites States Army
06.1985 - 09.2011

Master of Science - Organizational Leadership & Management

Colorado State University

Bachelor of Arts - Organizational Leadership

University Arizona Global Campus

Bachelor of Arts - Business Administration

Arellano University