POS System
ERIC FRACISCO
LOS ANGELES,CA
Summary
Driven and dynamic Sales Clerk from Gil Turner's Fine Wines and Spirits, excelling in customer assistance and cash handling. Demonstrated ability to exceed sales targets through effective upselling and meticulous attention to detail. Skilled in multitasking and self-motivation, significantly enhancing customer satisfaction and store performance. Versatile team member offering over 25 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
25
25
years of professional experience
Work History
Sales Clerk
Gil Turner's Fine Wines and Spirits
07.1999 - Current
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Handled returns or exchanges professionally, minimizing negative experiences for customers while adhering to company policies.
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Increased upselling success by identifying customer needs and suggesting appropriate additional products or services.
- Adapted quickly to new products or promotions, incorporating them into sales presentations seamlessly for greater impact on revenue generation.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Collaborated with team members to achieve store sales targets and improve overall performance.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Processed payments and returns with accuracy and efficiency.
- Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
- Presented, rotated and date-checked products to maintain company freshness standards.
- Participated in regular training sessions, staying current on product knowledge and best practices for effective sales techniques.
- Implemented suggestive selling techniques when assisting customers; this led to higher average transaction amounts.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Kept front check out area clean and organized for efficient service.
- Boosted sales by effectively promoting products and engaging with customers.
- Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
- Opened and closed store by balancing cash registers and receipts.
- Trained and mentored new sales representatives.
Education
High School Diploma -
Los Altos High School
Hacienda Heights, CA06.1982
Skills
- Customer Assistance
- Cash Handling
- Accurate money handling
- Multitasking
- Attention to Detail
- Self Motivation
- Staff education and training
- Product promotions
- Staff Training
- Customer Relations
- Problem solving strength
- Cash register operation
Work Preference
Work Type
Part TimeFull TimeWork Location
On-SiteImportant To Me
Work-life balanceWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Affiliations
Sierra Club
Software
Languages
English
Timeline
Sales Clerk
Gil Turner's Fine Wines and Spirits
07.1999 - Current
High School Diploma -
Los Altos High School
Similar Profiles
Sandy HermannSandy Hermann
The Cheese Market, Manager at Leary's Fine Wines & SpiritsThe Cheese Market, Manager at Leary's Fine Wines & Spirits
Courtney WilliamsonCourtney Williamson
Sales Associate at Downtown Fine Spirits & WinesSales Associate at Downtown Fine Spirits & Wines
Curtis BartonCurtis Barton
Fulfillment Associate at Southern Glazers Wines And SpiritsFulfillment Associate at Southern Glazers Wines And Spirits